I had a terrible experience triggered by Trip.com I made this booking on the 1 June 2022, and imediately Trip.com deduccted the cost from my credit card. Once I arrived at the Hotel, I was told that the booking exists but that trip.com did not pay the booking, therefore I had to pay it over with my credit card. Trtip.com promissed to refund me the money to my credit card, however, so far I have not received anything. I will do a complain to Trivago so that Trip.com will never ever appear on the trivago recommendations and I will also proceed legally and excerocse my legal Insurance in Switzerland because boioking with trip com created me unecessqry sterss and made me even lose a day of the important conference I was attending (PDAC Toronto). Never again i will book with Trip.com and I also request the refund for the amount that Trip.com deducted from my credit card, plus the amount i had to pay to the hotel. Trip com you are a ludicrous scammer company. I will never recommend to use trip.com to anybody.
César de la Cruz Curril
Przetłumacz