Gość
11 sierpnia 2024 r.
We arrived early (2.30), check in is 3pm, we were told to come back as our room wasn't ready....fair enough! We went back to check in @3.15, room still wasn't ready. Got our keys at 3.50pm. Receptionist was unwelcoming, handed us our key and said your room is down there, pointing the direction. We found our room up and down various flights of stairs with our luggage. Our room was lovely, clean and spacious. Handyman asked to come into our room just as we arrived, He needed to sort an issue with the shower, He was very polite, however with 3 women in one room and only an hour to spare to get ready to go out as we had things arranged, the handyman came back to our room 4 times to solve the issue, giving us little time to get ready. We thought breakfast was included in the price, but it wasn't. We felt it was overpriced. We weren't even shown where things were such as the restaurant or swimming pool. When we checked out the receptionist couldn't care less, usually you'd be asked if everything was OK, but no....very cold manner. I wouldn't return or recommend . Very Faulty Towers!!
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