Licorne Hotel & Spa Troyes MGallery

Excellent location  Impressive hotel beautiful finished to a high standard

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

Overall, excellent stay. Would certainly recommend this hotel again! The rooms on the first floor with a patio/terrace are worth it in summertime when it’s possible to sit outside!

Top service très accueillant J’ai eu un soucis de téléphone dans la chambre mais on a pu me changer de chambre

Le personnel de l’hôtel et d’une incroyable gentillesse et d’une serviabilité extraordinaire. Les chambres sont belles ,propres et spacieuses. Le service d’étage et impeccable. Rien à redire l’hôtel et extraordinaire merci pour se séjour.

Прекрасный отель и милый персонал, находится в очень уютном французском городке, район хороший. Завтрак был ее самым идеальным и разнообразным, но в целом неплохо. Номера просторные и чистые. Благодарим за проведенное время🫶🏼

Tolle Hotel , super Zimmer Direkt in Zentrum , wir kommen bestimmt wieder !

+ Très conforme à la description et aux photos. Très propre, personnel très accueillant. - Petit déjeuner qualitatif mains manque de choix et variété ou de conformité à différents régimes alimentaires. Pas de gourmandise de bienvenu en chambre

Hôtel d'exception avec des chambres très raffinées. J'y retournerai dès que possible !