Your meals are delicious, chef of the day Catherine, keep up.I am a vegeterian but enjoyed every meal. I remember the chef even making a special meal for me just to make sure I am satisified and happy.The game drives superb, I saw cheetah the first time courtesy of Martin whose skills and experience lead us to seeing this shy animal and rare to see.Korbin, you surprised us with your story about the hotel establishment since 1973. And they way you mastered your slogan " where magic never ends" The environment is spotless clean, William thanks for reaching out to us at 11pm just to know if our environment was serene, and your morning engagement during cleaning, be blessed. Isaac and Dorothy, remember the cocktails you guys recommended to us, very very nice. We even had to do a take away. Your hospitality is amazing. To the management team, lead by Gideon, thanks by the way for your time Gideon to sit and walk us through the journey of your superior customer experience. Whatever you guys are doing for your staffs, keep up and do more. We learnt and observed a lot of customer care skills from all your staffs. We came as guests but we learnt a lot and felt very challenged by the manner in which your staffs handled us, very caring, happy courteous and concerned. To them it is beyond the service to not just meet customer expectations but exceed them. Hurray , you deserve a world class facility award. To all aspiring guests, with Salt Lick and Taita Hills,memories will be made.
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