Courtyard Atlanta Northlake

Great staff and conditions. However, due to short of staff, the breakfast was closed early and we didn't have a chance to have it :)

When I arrived at the hotel I did see they have renovations going on but they still could have kept the other rooms that haven't been renovated clean. The shower had hair in it, the doors were dirty the carpets had bad stains. I woke up 630 a.m. to have breakfast. I knew you had to pay for breakfast so I made sure my breakfast was included. I talked to the people at the desk and they said it wasn't. And were rude about it. Also the restaurant part wasn't open. They weren't sure when the person was coming. They said they will call the room and they didn't. I try to cancel the hotel but I couldn't. The next day I went to front desk to show them my email said it was included they gave a 10 dollar voucher for the rest of my stay and told me breakfast end at 10. While they were helping me they were on their phone having a personal conversation wearing the ear piece. The breakfast is really good. But the last day of our stay we got to the bistro a little after 930 and they couldn't cook breakfast because on weekdays it stops at 930. The lady that was on her phone didn't inform me. So I wasted my money for 2 days because I wasn't able to use the breakfast voucher. It wasn't my fault it was the front desk that gave me misinformation.

The property is in construction, elevator is out of service due to construction. My room had dirty laundry in the closet from the last guest. They should not be open during this renovation period. Poor for the price.

I was very pleased with the condition of my room, the parking, and the courteous evening and morning staff. I had read, prior to my Atlanta trip, reviews that disparaged this Courtyard. Yes, the property is undergoing renovations so parts are old looking/ smelling. But, my experience was entirely pleasant.

The hotel is currently going through renovations….however, this is 2 days from 2024!!! I was extremely disappointed that this hotel didn’t have microwaves in ANY rooms, had to walk down to front desk to use a microwave , also, there was a mini cube fridge in the room. If traveling 4 or more days, not acceptable, could barely put anything in it!!! Carpet in room and hallway needed cleaning. No elevator!!! As it stands right now, I won’t return until I know what the updates are. Friendly staff though!!! Accommodating!!

Clogged sink, toilet didn't flush, broken shower curtain, ice machine didn't work. Staff was friendly

Terrible, Place is undergoing renovations, the carpet is dirty, staff in not helpful, ice machine didn’t work, no one ever came and tidied my room,blood stain on my sheets, the pillow cases are dingy, went and bought my own,elevator didn’t work, and I ran in a foot race, so my legs were hurting, walking up a flight of steps wasn’t pleasant. the vendor/hotel should have mentioned this at time of booking. I know they are taking over from a motel, but it’s still giving motel ambiance I will never book here again.

the staff was very accommodating and the lobby area very nice but our room has unpatched areas on the walls, spots on the sofa, a hole in the curtains. We were very disappointed.

The fire alarm went off 4 times on our second night. They never replaced a lightbulb, the TV was dark, the wall paper was peeling, and a portion of the fence around the pool was toppled over in to the pool area and not cleaned up in a timely manner