Home2 Suites by Hilton Tuscaloosa Downtown University Boulevard

This was my second time, second chance at this property. Never again. The kitchen wasn’t equipped, no utensil. The cupboards were missing handles. The room service never replenished towels nor took the old dirty ones that I placed in the hall for 3 days. The breakfast lady was rude and check in had NO smile at all. There was updating going on and therefore the bathrooms(lobby) were closed and the pool was as well. I will not return here. I have photos to share as well.

Hotel was ok. I wish they would have told that the hotel was undergoing revovations and that the indoor pool was closed

Where do I begin, this hotel was less than stellar and would not reccomend to anyone in the future. Here for a business stay for a week, under the impression normal amenities and services would be available come to find out the hotel was under a huge renovation. I couldn’t wash clothes I had planned to wash, could not utilize a relaxing pool after a hard day of work, or couldn’t even get my day started with a workout as the gym was also closed for renovation. Had this information been provided Before booking I would have went elsewhere but it was advertised as a normal downtown hotel not under renovation. The hotel breakfast was very poor each day with sp**** options annd the staff was rude and to top it off, I never once received a room cleaning even though I requested multiple times. The hotel staff was more interested in a leisure time than ensuring I was having a comfortable stay.

This property is under remodel but not a word was said during reservation process The pool, laundry and gym were off limits. They say a complete kitchen..it is Not, dishwasher fell out of the wall when opened. The microwave would not allow you to set power levels no cooktop.

Rented room for New Year Eve's Celebration so no one would have to drive home after drinking. We ended up not spending the night as one in the party had not been drinking and drove everyone home. However, spent time in the room getting ready for the evening and returned a few times during the evening to utilized a nice bathroom versus a bar bathroom. Ragan, the young lady at the desk during check-in, was very polite and informative and made sure that we had everything we needed.

No utensils in kitchen and limited glassware I felt there ******* didnt show right prices

Multiple light bulbs out, wallpaper falling down, drywall watch not finished and none of the usb ports worked. Was very loud cause walls was thin. Positive was mattress comply and shower had great pressure.

Staff was very irrespecfull... and the room I reserved was not available gave me a different room with bugs in it!!!! Very dissapointed at the saty....will never come back to thia property

The room was very clean, the beds were extremely comfortable. I love that we had no problem having our dogs with us!