We excitedly checked for the 2 night stay in the hotel on a bright sunny day to be told that we can't stay in Udai Suite because we had a kid. On our request, staff allowed us but to our dismay, the best room or so called suite did not have the Air conditioner in working condition in the bedroom. On complaining we were told that bedroom AC will not work however there was another AC in the drawing room and since drawing room is connected to bedroom, there shouldn't be a problem. So wrong they were. So we complained at bed time again after waiting for 4-5 hours for the cooling to happen, we were given another room to spend the night but that room had such a lighting around windows that even after switching off the lights and curtains drawn, there was a lot of light in the room. We complained again and were told that outside light can't be turned off. We came back to the suite and moved the bedding from bedroom to drawing room so that we can sleep. So wrong we were. There was some kind of hitting sound throughout the night which couldn't figure out was coming from where. Our mind kept racing after looking at so many paintings of God and some other weird paintings. We were tired because of travelling that we slept somehow. There were no guests around that time so no buffet was served and A La Carte was very limited. Also, we had to complain about the television as it was not working and were told that it stopped working 2-3 days back and will be fixed after 3-4 days. All in all, our experience wasn't good and definitely not worth the amount we paid for that room and the amenities.
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