Nice people, the entrance looks good and that's where it stops. Rooms are dated, and not just dated but I'd say ready to be redone at least 5 years ago. In the bathroom, all white plastic stuff is yellow, the bath is small (but who cares) and the tiles around it are showing body fat + soap mixture colors. When I woke up (room 336) my legs were itchy, something very small obviously bit me, perhaps bed bugs IDK. Then, if you book for 1 person, you'll get a small 1 person duvet, which doesn't make sense on a 2 person's bed, the pillow is a sheet with a 3cm filling in it which only works if you sleep on your back, sideways you'll wake up with pain in your neck. Did I mention the neighbors, you can hear them clearly because there is a door to the adjoining room which doesn't stop any sound from fellow hotel visitors who go to the toilet, bath, or make any type of sound. There's also some strange logic behind refreshing the towels, you'll have to go downstairs and get them yourself, I never had such a thing in all my life. As stated, the people are nice, so I didn't want to bother them with this bad experience as they can't do anything about it. I'd say, management, close the hotel for 2 months, get some Polish workers in there and redo everything so it matches the experience you have on the ground floor.
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