Paula
23 lutego 2024 r.
Where to start. When I checked in the man told me breakfast was included. When I checked out I was charged £19 per day for the breakfast. She showed me a printout that showed it was not included and apparently when I initialed that I received breakfast it was considered a signature that I would pay for it.
If I left without paying, I am sure they would call the police.
She kept saying rude things about me being confused and a language barrier because I am American. They spoke English so there was no language issues. She was obviously very irritated by “Americans” which she said 3 times.
The room was extremely noisy both from outside and in the hallways.
The curtains did not close properly and lights on the exterior of the building made the room quite bright all night.
The refrigerator didn’t work and I was told it would be replenished daily, however, after the first day, I received only 2 small bottles of water. The sparkling water was never replenished.
I paid for a superior room so it included a spa day. The spa was filthy. The water was cold, green with algae and smelled terrible. What a waste of time.
Staff was rude except for housekeeping.
I enjoyed Valencia but I recommend avoiding MYR hotels.
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