Barceló Solymar - All Inclusive

Pragnę poinformować, że prosiłem o rezerwację hotelu 5-gwiazdkowego, a nie 1-2-gwiazdkowego!!! Złożyłem skargę do hotelu i powiedziano mi, że usługi nie są na odpowiednim poziomie. Dlatego zwracam się z prośbą o zwrot kosztów za fałszywe reklamy. Niedopuszczalna jest sprzedaż produktu z wytartą opalenizną. Możesz zobaczyć zdjęcia i opinie klientów od 2017 roku!!

Mam bagaż w pokoju i przedmioty zostały skradzione

Napoje były bardzo dobre, a zachód słońca był bardzo piękny

It was alright not amazing but not terrible Entertainment during the day was good , nice swimming pool , food was not great but you can’t expect much , you in Cuba Beautiful beach , nice beach and pool bar

Please do not waste your money Pool is quite nice and the beach too and that’s about it Food is garbage and I’m not a fussy eater Room dirty , mouldy, smells horribly

The hotel is nice, I like the natural plants on the main reception, rooms are big,however, I found the bathroom needs maintenance, the food at the buffet was OK for cuba, lobby entertainment team in the lobby was good.

Originally when I booked it I was told that I can check in by 2pm at the latest so we had to wait till almost 5pm so they take us to our room it was definitely what I've reserved so they took us back to the front desk and they gave another room which again wasn't what I paid for so we decided to stay in that room 2 hrs later my wife calls me and tells me that there wasn't no hot water and there where earth worms in the room so I was pissed so my wife and I met at the front desk I made a big seen and finally Ithey gave the room that I finally booked and paid for so now for the next issue the food first day it was good second day they served rotten beef the 3rd day we went next door to try there food wife and I walk over and there where birds flying in the restaurant so we where like ok we where about to get in li e to eat that's when we seen birds on the table eating out of people's plates that's when we got up and left I can go on and on about poor maintenance done to the rooms and hotel the few positive things where the bartender at the cigar bar he was great 4 stars to him pool bar had a great local band that was really good great staff except the front desk good beer and rum was the best thing there oh yehh bathrooms near the bar was really bad urine smell well I'm going to end it here definitely 1 star what a shame

Good place, unfortunately they don’t give you any soaps or shampoos, you need to bring everything with you

No spaces with air conditioning for relaxing at the bar. The only space with air conditioning is at the main restaurant. At the beach you don’t have a close bar. Hard to have a cold drink at the beach. The plastic glasses at the beach are to small to take any drink at the beach. The food at the restaurant is good and varied. The beach and the water are amazing!