Starfish Varadero - All Inclusive

Uwielbiałem wszystkie usługi sprzątania, pokoje, wszystko było doskonałe, pokazy, basen bardzo dobry, plaża taka sama, nie mogłem zrobić więcej z powodu cyklonu, który się wydarzył, ale wiem, że kiedy wrócę do Varadero sprawi, że hotel, do którego wrócę bez zastanowienia

Dobra lokalizacja i doskonała plaża, niektóre szczegóły w usłudze, ale to nie zmienia ogólnego wrażenia, które było bardzo dobre. Z doskonałym zespołem rekreacyjnym i ich specjalnym traktowaniem, bardzo proaktywnym. Jedzenie jest gwarantowane, ponieważ jest różnorodność, ale jedzenie jest bez smaku i praktycznie nieprzyprawione, co można rozwiązać prostymi dressingami lub sosami, ale tak nie było. Szczegóły łatwe do pokonania, proponując lepszą obsługę klienta.

Świetny stosunek jakości do ceny z dobrymi restauracjami, dostępem do fantastycznej plaży z całą infrastrukturą i barem bardzo blisko wody!

Bardzo ładny, czysty, komfortowy hotel, dobra uwaga, dziękuję

We were travelling around Cuba and decided to spend our last 2 days relaxing in a resort . After travelling for 8 hours , as soon as we arrived at the hotel, we realized that our reservation was cancelled hours before the check in. The front desk was not helpful and refused to provide the wifi so we could connect with trip.com. After a long stress, they offered us the wifi and trip.com was contacted and the issue “ solved”. The check in is at 4pm, not 2pm as mentioned on the description. The room was not well maintained with stains all over and very uncomfortable bed. The facilities such as restaurants, pool , were “ok”. Food was bad unfortunately and we did not enjoy , specially the breakfast. We had also short of bread and water during our stay( we cannot blame the hotel for that” The drinks were fine, not many options and staff only seems happy upon tipping. The only positive thing was the beach! Amazing! As much as we understand the Cuban economy and all how it affect the hotel, we were expecting something much better. If you want to have a real Cuban experience, stay with the casas and not at resorts!

Despite being booked, the hotel was full and Trip sent us to another hotel, apparently smaller and older, frustrating our expectations.

Goods: the BEACH. the hotel’s location (near also to a dolphins pool that has a show and offers to swim with them). Experienced staff is generally friendly and attentive. The swimming pools are pretty new and in good shape. Rooms are spacious. Food at buffet is varied for Cuban standards. They have aquatic ballet show, live rock band and beach party depending on day & schedule. Beer and rum are authentic. To improve: room and some hallway furniture need repair or changing. Bathroom/bathtub needs anti slippery rug. The bathtub is useless as it is not tapped. Bath towels are too small. Swimming pools and their bars close at 6 pm. Swimming pools lack shade during the day. Few seafood and salad options at buffet. Drinks are served in disposable small cups.

Thoroughly enjoyed Excellent Wifi throughout resort Room spacious and comfortable Food in Cuba overall is poor many shortages, Starfish’s no exception Bring own snacks and condiments Best food at Cabana bar Drinks plentiful but cocktails are limited Staff exceptional please treat all with praise and respect and tip generously They are exceptional people who take care of you like family ❤️

We enjoyed our time at Starfish. The staff were wonderful and helpful. Piano players ( and kitty) in the lobby were excellent. The rooms were clean. The food was fine - local food that was in season. There was a great local rock blues band that played at the outside court. Excellent beach. Would stay again.