Pendray Inn and Tea House

很古樸精緻。早餐和下午茶十分愜意。園內很別緻。

While at the inn, spotted a rodent running around the foyer and dinning room. Also very bad animal odour in Queen Ann suite. Complained to management and showed video of rodent running running around. Offered 50% off our last night there as we no longer wanted to sleep with rodents and stated they would charge me the cancellation fee. Told me that since they are near the ocean I should expect to see rats and mice. Photo attached is from the video I took of the scurrying fellow. Very poor service would not recommend

This place was great, authentic and right in the middle of downtown Victoria . Staff were all pleasant and showed attention to detail in particular the young man on reception who was service with a smiley daily . Rooms were clean , breakfasts delightful, really felt spoilt . Lovely to wake up to the harbour view . If you love old buildings you will love this

If you're wondering, don't wonder..just stay here..its a delightful place..rooms are decorated handsomely and are large..the beds are so soft and we had great night's sleeps.. The breakfast comes with it and they run a Tea Room so your breakfast is presented like a High Tea..we had fresh fruit, small quiches and small omelets..oh and I can't forget the delicious scones and croissants.. Their reception girl, I've forgotten her name but it starts with a G, was exceptional..also Emma and Annie helped with luggage. They will order taxis and tell you good places to eat..

Very close to everything of interest to me like downtown, the parliaments, fisherman’s wharf etc. but it’s an old building with old building charm- like our towel holder falling off the wall and half the electricity in the room being out. But all issues were fixed by staff. Otherwise a good stay 👍

This is an absolutely charming boutique hotel. Situated in an old house, there are many beautiful heritage features, and they have done a terrific job with the design. The bed was comfortable, as were the two armchairs, I loved the old-fashioned radiator that I could hang my pyjamas on to warm them up. If you are looking for the Fourseason hotel, this is not for you. But if you want something charming and unusual, you will love this place. I also enjoyed my visit to the spa. I had a great facial there. The final highlight was the lovely breakfast in the tea room. I highly recommend this stay.

Our stay at Pendray Teahouse was very nice. The hotel with his rooms seems very British, the breakfast was excellent! The staff is very kind and obliging. Nearby the hotel is the centrum of Victoria and the Harbour.

This place is an absolute Gem! Had a wonderful stay and the breakfast was amazing! They were even able to accommodate my celiac. Each room is completely unique. Felt like we went to England for the night.

Following receipt of my confirmed reservation for October 9-13, 2023, with the Pendray Inn and Tea House (Victoria B.C.) I phoned to confirm the rate the following morning, January 30, 2023. They initially said they would honor my rate but then put me on hold and came back and reversed their position refusing to honor the rate. I asked to speak with the manager and was advised she was busy but would call me back. A half hour later Julia Canton, Sales and Marketing manager (with responsibility for both the Pendray Inn and Tea House and the Huntingdon Hotel) phoned me claiming they had made a mistake on the computer pricing and they would not honor the price for which I had a confirmed booking. They offered me a discount which I did not feel appropriate and refused. Clearly my calling them to confirm the rate had alerted them to a rate problem they had posted both on the *********** website as well as on their own hotel website. This could/would have impacted many other guest bookings and created significant problems (their pricing mistake covered a three week period in October of 2023) which my follow-up averted for them. Not satisfied with Ms. Canton’s offering, I attempted unsuccessfully to speak with Erin Cassels, the General Manager, several times on successive days asking her to return my phone calls. Two days later someone by the name of Chamil called extending the original 25% discount offer adding free parking ($12/day). It is common practice to honor posted prices even when that posting is incorrect, or at least until a disclaimer is posted. I did not want my reservation cancelled. Nevertheless the Pendray Inn and Tea House cancelled the confirmed reservation. I am NOT IMPRESSED.