Vienna Gold Apartments

A very bad experience. The last day was a disaster. We had communicated before with the owner if we could leave after check out somewhere our luggage. He responded us that we could leave me after check out in the common "hall" . We had just to press the reception button on the outdoor as he asked us to leave the keys and changed the password, and he would open to us. The result was that he never did. We were pressing the button for hours, calling him, texting him, email him, absolutely no response. We left without our staff. Finally two kind ladies that they saw us crying in the middle of the street managed to bring our stuff. If he could not be responsible he could have just given us a negative answer. The stress and the sadness that we went through destroyed our memories. We booked the apartment through Booking we called them but they couldn't find him either. Booking is also responsible for the reliability of its partners.

Situato in una zona tranquilla di Vienna, ma abbastanza centrale per raggiungere le principali attrazioni. È risultato essere un ottimo alloggio, spazioso e ben pulito, fornito di tutti i servizi necessari. Eccezionale la posizione in quanto vicinissimo alla Metropolitana. L'host Bernard Riepl, contatto tramite telefono o whatsapp è stato sempre disponibile a qualsiasi nostra richiesta o necessità.