Seven day stay
I was really excited to find such a place for under $50 a night. I was excited because of my stay so close to the beach, and I REALLY enjoy the beach especially since it’s in the place I grew up.
Sun and Sand Resorts Oceanfront in Va Beach is a hotel that has forgotten(or maybe never knew) that the customer is who is important. I was disappointed to see all of the things left undone i.e cleaning service, broken safety lock, homeless people sleeping in the hallways, no front desk service after 5:30pm, an unanswering phone number given to contact the general manager.
If I stayed at Sun and Sand Resorts Oceanfront just for the seaside view, I’d give the hotel 5 stars, but in good conscience I can’t. There are other important factors in a hotel. This one doesn’t cut it. I asked for cleaning services which I finally received on the fifth night via a very tall dark man who only had a toilet brush. I’m not sure what he cleaned, but upon his exit, he left the dirty towels in his wake.
The ONE bright spot, well, the 2nd was Iris, he Jane of all trades. She did what she could do VERY well. She fixed the intruder door stop. She couldn’t fixed the dead bolt because the plate for the lock was put on incorrectly of which I was informed by the general manager. He said that he’d look into it of which I assumed meant he’d fix it, but he didn’t. Safety was NOT his concern…AT ALL!
I don’t recommend this place even though the view of the beach was beautiful. 2 stars!
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