Quality Inn & Suites Oceanfront

This has been the choice hotel for my family for 10 years when we take our annual Va beach vacation! No issues with hotel or its staff, the room, the check in process flawless as usual, but the new aqua holics poolside bar and venue is horrible, limited selection of food and drinks and to top it off the staff is rude and over aggressive. They appear to be an entity that simply rents space from the hotel but they act as if they own the property. We went to enjoy the pool area and they literally said we don’t have room you must leave. I bought my room it’s not my fault the alcoholics and folks who are not staying on property have over crowded the ata, they should move or you relocate them. The pool belongs to choice hotels not your overrated brand. Terrible in that regard so we spent most of our vacation on the beach to avoid trouble and being hassled and harassed!

Located at the lower end of beach, it is convenient to the ocean beach, and restaurants. Pool looked inviting, but was geared to the younger crowd. Remodeled bathroom and tile, although it was incomplete in spots, on balcony. Check- in is weird as done on an iPad with remote agent. This hotel also charged an “xtra” fee at check-in. Night agent is very rude- and pulling up to register is not convenient. Parking is across the street and not on property. Rooms are mostly partial ocean view . We managed, but probably not stay here again.

I didn’t even stay there. I tried to get my money back they charged me full price even though they supposed to charge me for one night.

Everything echoes from the noise in the hallway to the neighboring rooms. You hear everything. No extra towels to be given. Hallways in building were freezing.

When made reservation to the hotel, i call to see if they had smoking rooms, he said they did, i said i would make reservation with ******* and call and give him the reservation # which i did and he said the smoking room was reserve for me, when i arrived to the hotel there was a long line with only one front desk person working, it to me 45 minutes to check in, when i was able to check in the clerk said there were no smoking room at all, i told him I call the and the clerk on duty at the time i made reservation said there was, if i had decline the room i would had lost my payment where i paid up front, there were other customer that was complaining also that they had reserve smoking room also and if they did not want the room they would lose their deposit also, not a good day, I think the clerk said there were smoking room, get us there pay up front for the room knowing we could not get our money back, will i come back to this hotel NO,,

Anna at the front desk who was very professional and helpful and had a cheerful smile to go along with all of that… And the two ladies taking care of the breakfast in the morning were both fantastic… So helpful… So nice and so motherly

Had a decent view of the pool and beach nice balcony. But had to pay $10 to park and it was in a parking garage across the street

The room was update clean it was good for the price the only thing was you had to pay for parking 15 dollars but besides that I can’t complain

Peeling paint. Mildew in walls. Gross shower. Hallway and elevator and lobby area dirty and in state of disrepair