Clerio
27 listopada 2023 r.
The hotel's location is excellent, surrounded by shops, restaurants, and vibrant places such as bars and nightclubs.
While the hotel's reception area was nice and well-decorated, I didn't feel welcomed upon my arrival. Initially, the receptionists weren't friendly or talkative, but fortunately, their behavior has changed throughout my stay.
The rooms do have useful amenities like a microwave, fridge, sink, and stove, along with a comfortable bed. However, they need significant attention—showers, trays, sinks, mirrors, and toilet bins require updating. A full room makeover seems necessary.
Breakfast was enjoyable, offering a good variety of hot and cold foods. The ladies serving breakfast were exceptionally friendly, engaging with guests and providing excellent assistance. They truly deserve recognition or a pay raise.
This hotel holds great potential to be one of the best in Vitória, but it requires significant internal renovations. I might consider staying here again, hoping that the owners take customer feedback seriously. It seems like they're not actively listening, which could significantly improve the overall experience
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