Hotele niedaleko Hala Koszyki, Warsaw

Great pool and location. Unparalleled views from the pool. Breakfast lacks ala carte menu. It is a standard now in hotels of this class.

The hotel is in one of the most convenient places in downtown Warsaw. At the center but at a very quiet place. It is based on communist architecture but though it keeps this character in the lobby, as it has to do, for keeping the historical memory alive it is modern and with all comforts. The room was very clean and with excellent wi-fi. There is always a bottle of water, coffee, and tea. And warm water all day. I would like to mention in particular the kindness of the personnel, especially at the reception. They were great. Though all of them were very helpful I would like to mention in particular Mrs. Antonina. She makes the guests feel comfortable and solves any problem without making it seem serious. I would like also to congratulate the gentleman who was responsible to care for the suitcases. He does his work perfectly. Great price for value. Fully recommended!

The hotel is very new, the environment is ok, and the location is very good. It is the last room type that cannot be selected when the time is set. The sound insulation is poor. I clearly hear the snoring of the uncle next door...

This is a nice hotel, good accommodation, great location within 5/10 walk mins of three railway stations and closer to tram and underground BUT……. It has real issues with staff errors and then quoting polish law giving them 14 days to fix issues / complaints doesn’t exactly give a good view of customer focus or indeed reward of loyalty to IHG’s brand or this hotel where I have stayed a few times before. Due to a queue at reception I just left the card and did express checkout, however 10 minutes after I left the hotel took a payment for DOUBLE the correct room rate. An hour after that they then took another payment for the correct amount but did not cancel the original payment - clearly someone’s made an error and charged me someone else’s room and then thought putting it through again would fix it. Wrote to hotel and got a snotty email back in a tone that did not accept they had made an error. This email didn’t apologise either but it did quote under polish law we have 14 days to fix this which is pretty bad. There was also no appreciation that taking multiple payments in error could give some people financial difficulty as they cannot then access the funds taken in error I am now having to get my bank to complete chargeback as I am not waiting 14 days for them to reverse a payment taken in error This isn’t the first staff related issue I’ve had at this hotel so I won’t be back as there are plenty of other IHG hotels nearby that can operate without errors or sending snotty emails to Diamond Elite IHG members - on a previous visit they put me in a room right above on site construction work which was nice of them! If your going to risk staying here I’d advise paying upfront and not using express checkout

We stayed three nights at this hotel during my recent trip to Warsaw. The hotel is located not far from Warsaw Central Station (Centrum), with easy access by tram and buses (two stops only). The exterior of the hotel doesn't look inspiring, compared to similar 4-5 star hotels near Central Station, but the interior is actually of high standard and well-maintained. To get to the hotel from centrum, you can take buses and tram in front of the station. Bus number 175 stop directly in front of the hotel. To get to Old town, you can also take bus 175. The staff at reception desk were quite helpful to deal with our requests. Our room was family room with extremely large bed. The room is large enough to put in extra bed I think and the bathroom was clean and well-maintained. There were complimentary water bottles, tea and coffee and electric kettle in the room. Shower was powerful and TV screen was HUGH. We had a very good night sleep. The breakfast was included in our rate and it was one of the best breakfast I have ever had. The buffet breakfast had plenty of choices for hot foods, salad, fresh juices, smoothies, breads, fruits, etc. I really love the fresh berry juice, which remind me of hotels in Finland. The only downside was our room was not serviced on one day (maybe the cleaner missed it). However, all in all, we love our experience of 3 night staying in this hotel and would certainly considering going back again if we visit Warsaw in future.

Hello. I haven't resigned for a long time, but now I've decided to resign. Hotel is excellent, to get a good deal, cleanliness everywhere, everything will script and in the room and halls, the plumbing of decent quality, everything fresh, the perina is comfortable (noisy the truth of the extract fan, works with the lighting on). Our standard room was small but for short stay is quite sufficient. The view from the window to the city yard so much, but the silence allowed to sleep with open window and the conduits were not turned on. Breakfast is very good including hot and cold dishes, coffee from the car is also decent!!! Staff on the reseption is very welcoming, without knowledge of Polish easy to talk. When next visit to Warsaw, I will not even look for anything. Thank you very much to the staff (Polski and Ukrainian). The hosts are perfect. All tourists and travelers of luck.

The hotel is new, not far from the center. Delicious but expensive breakfast. There is a city parking lot

All was good. There is nice personal how is ready to help you any time and was good location for hotel in Warshaw. And breakfast was also good with lot option food choices. With babies also there is possible because in a room you can make food only we didn't have a baby bad but that's wasn't a problem for us. And nice plus there was air-conditioning.

Cleanliness and order every day, the presence of a hair dryer in the shower, comfortable and high-quality gel / shampoo in the shower and soap in the toilet, high-quality toilet paper. Comfortable mattress, comfortable and stylish beds, modern interior throughout the hotel, shower and toilet in the room, delicious breakfast, the staff speaks Russian, Polish, English, convenient location in Warsaw

Old hotel but still keeps high standards. Rooms big enough and clean but there is no electricity socket close to bed. Which is inconvenient. Pro for women: Rituals cosmetics in the room.:) Breakfast was ok, but there was no one at the egg station for almost half an hour and i couldnt order my eggs as i had to leave already.