Residence Inn Washington, DC/Dupont Circle

Great hotel, quite standard, clean and good location, near to good places and restaurants. Big room. Nice service. The atmosphere is amazing. Nice breakfast. There is an ATM and some product to buy inside the hotel. I do recommend if you come to Washington DC.

This hotel has several pros but also some cons that make it 4 (or 3.5) stars. Pros: Location is good - easy access to METRO and walkable neighborhood. Staff were very kind and accommodating - friendly, polite, helpful. The staff are the standout reason to book this hotel and would be why we would return if we did. Rooms are large enough and breakfast is free. Parking is secure and underground (albeit expensive). Cons: Rooms are dated. Soft goods and bathrooms are reasonable updated and beds and pillows were fine but the carpet is tired (and stained) and the lighting is just awful in the rooms. Among the worst I’ve seen. Some of the table lamps offer great light but the bathroom lighting is yellow and dim as is the kitchen. Sofa bed is pretty uncomfortable. Room wasn’t as pictured. We booked a 2BR and one room had no dresser at all. When you open the sofa bed you can’t reach the curtains in the LR. Kitchen was much more dated than implied in photos (though entirely functional for basic food needs). Overall we were happy enough with our stay but would be much more likely to return after an update.

This hotel is a bit further from city center and it is at least a 20-minute walk to the Foggy Bottom metro stop. Something to consider if you need to get around DC via metro. Nonetheless, the area has various food options nearby. The hotel is small and dated. From the rooms to furniture around the hotel, you can tell it hasn't been updated in years. I arrived and the front desk woman was on the phone and went into the back room to talk. I stood waiting at an empty desk for some time. Eventually she came out to check me in. They seemed short staffed as she was checking me in, answering calls, baking cookies, making popcorn, etc. They had a water jug with lemons in the lobby that was almost empty, and I asked if there was more water. She told me she gave me a water bottle when I checked in. True, but I was wondering about the lemon water. Probably helpful if they had one more person at the desk. Anyway, if you get lucky enough to be there when someone is baking be sure to grab the hot chocolate chip cookies. I got upgraded to a huge 2-bedroom apt style room with a full kitchen. The kitchen is stocked with everything you need for an extended stay. The rooms are cleaned every other day unless you make a request. Wifi is a bit slow. Bathroom has big bottles of shower gel, shampoo, & conditioner attached to the wall for your use. The vanity area had small bars of soap and even mini bottles of lotion (rare to find these days) and a makeup remover wipe. Breakfast was decent with Chobani plain greek yogurt, fresh oatmeal with various toppings to add, waffle bar, hot foods, milk cartons for kids, and coffee. Overall, an okay stay. Just felt far from the city and old hotel feeling.

Convenient to the Metro. Nice complimentary breakfasts, friendly and helpful staff. Would be nice if the hotel had either a pool or outdoor seating to enjoy an evening outside. Two bedroom, two bath suite met all our needs.

One of the most disappointing hotel stays in recent memory. Arriving in the evening after a cross-country flight, my family and i noticed some insect activity in the kitchenette area. I immediately notified the front desk the following morning, asking for a room change. I was told a room change was not possible as the hotel was fully booked, but that they would send someone from housekeeping to address the issue that day. I couldn’t tell you if anyone from housekeeping actually did come, but by night time, there were cockroaches all over our two bedroom suite- in my child’s lunch box, in the bed, on the walls (see pics). Given the volume of bugs, it is simply implausible that hotel management did not already know about this issue. We checked out after night two and moved to a different property. At no point did either the hotel general manager or Marriott corporate reach out to apologize or compensate us for our awful experience. This is not how you treat a platinum elite member. I will think long and hard before considering using Marriott again.

This was the second Residence Inn we stayed in during our trip to DC and it was excellent, just like the first one was. It’s conveniently located and very clean. The folks at the front desk are very helpful and the breakfast is excellent. Our room was spacious but the AC was very loud. We had them come and look at it, but it continued to be loud. Regardless, we had a great stay and enjoyed the beautiful walk to Georgetown for dinner.