Gość
31 stycznia 2023 r.
We went to Watkins to celebrate my sister's birthday and decided to get a hotel room because we knew we would be having food and drinks. We rented a room at the Budget Inn in Watkins Glen. Originally, I reserved a room with 2 double beds, because we knew we would be having drinks with family/friends and someone else might need somewhere to stay as well. When we checked in, the receptionist/owner gave us a king room. This was no big deal at the time, because I knew they were busy and had limited space. Long story short, we checked in, dropped our stuff off and went to hang with friends. When we returned to our room that night, my bf, his sister, and I were in the room not even for five minutes when there was a knock at our door. I answered and it was the owner saying guests were complaining that we were being too loud and we were going to have to leave; he also said that there were too many people in the room. I said we had just gotten to our room and weren't aware we were being disruptive. I also reminded him we had originally rented a room with two beds, and was given a different room upon arrival. The owner said, "If you don't leave I'll call the cops." I said, " Okay, call the cops. We aren't doing anything wrong." Law Enforcement did show up and we were eventually asked to leave. The officers/deputies that showed up were professional and patient, as we were obviously upset for being asked to leave in such an abrupt manner. I was eventually refunded my money, but that does not make up for the absolutely awful customer service we received. I would NEVER recommend this hotel to anyone. This is NOT the way to run a business.
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