Haiyue Jianguo Hotel

The bed and shower were great, and the location was decent. That’s the only positive thing I can say although I rated those poorly for the sake of the effect it should have). I would not suggest this place to anyone. For 1000rmb this place sucks and should be criminally investigated. There was a cigarette smoke smell that came in all the time from the air vents. The air conditioner was as low as I could put it and I still sweat all night long, the room was never even close to a comfortable temperature. The website and signs all over the hotel advertise lots of things. A game room with a pool table, a fitness room, a cafe, a golfing room, a bar and lounge, a nightclub, an outdoor garden, a spa. Unfortunately, it didn’t have any of these things. Yes, the rooms were there, but the services were not. There’s a sign in the game room that says you have to pay to enter but there’s no one ever at the desk and you can’t even turn on the lights.. the bar is not on the floor they said it was, and was never open. The spa has an extensive list yet they don’t actually have any of those. I asked for a hot stone massage (which they advertised, but didn’t actually provide and didn’t tell me that they couldn’t actually do), they just sent someone to my room to offer me *special* services for 4000rmb and the masseuse left early for another client when I didn’t agree after half an hour of her trying to convince me. It took 30 minutes and a threat of involving the authorities before the spa even considered a partial refund. Fitness room asked for an annual card (paying for a room should allow access to the gym during the stay, that’s absurd). No garden no nightclub. No golf simulator. No cafe. Just a lot of empty rooms and dark hallways. The staff were EXTREMELY loud in the early morning outside in the hallway. There is a room service menu in the room advertised as 24 hours service. I arrived late at night around 10:30 PM and called room service but they were closed. I also tried to call another day at lunchtime while I was doing some work in the room and they said they were closed so I went to the restaurant (during lunch hours) and asked to see a menu and was told they only have buffet, no menus to order from; yet there is an extensive menu of each restaurant in the room. An overall exhaustingly awful experience that if it weren’t for my tight time table and extenuating circumstances should have resulted in me being refunded in full for the entire stay and have the police brought in. Do NOT book this ********. I can read and speak chinese so there was no language issue. Just a quality issue. DO NOT GO

The hotel is very good and has clean bed room. The location is fantastic.

绝了，good enough👍🏻

計劃出行威海時，我訂了兩個酒店。後來我取消了第二個酒店，決定從這個酒店連住，酒店的王情，王經理特別貼心，熱情，主動聯繫我，並給我發了威海的旅遊攻略。在入住期間，酒店的每一位工作人員都對我們非常照顧，感謝（¯▽¯）👍！

房間很乾凈，5.1期間入住的，還給升級了時尚大床房，餐品比較豐富，帶1歲小孩來，拿着輔食機，早上可以給孩子打牛肉蔬菜對小米粥。酒店離歐樂坊也不遠，唯一不足的是説送男士桑拿，結果5.1期間去説是壞了，我們住了3天一次沒去成。總體還可以吧，會帶父母二刷

網上預訂的酒店，前台王情小姐姐提前2天就打電話對接溝通，加上微信，我諮詢酒店內用餐事宜，也及時讓餐飲部的人電話來對接，服務挺專業的。一入住就送上了旅行套餐，房間內手寫的留言很暖心，而且晚上怕冷要加被子，換個蕎麥枕都很快送來了，體驗很好，滿意！

房間略微有點老，不過整體裡邊很乾凈，酒店很高大上，服務很到位。這次是情侶回母校看看，酒店還安排了能看到學校的位置，非常好，很棒的一次體驗。以後還會常回家看看

五六年前就帶着家中長輩入住過海悦建國酒店，這帶着孩子來玩，提前一天就有大堂經理於魯鑫聯繫我問詢我入住需求，聽説有寶寶給升級了房間，非常周到細緻。 入住當天，前台辦理入住快速禮貌，大堂經理來迎接我們還給孩子贈送了小玩具，孩子非常高興，入住期間無論是房間客服還是房間管家都能及時響應親切服務，早餐也不錯，禮賓部工作人員幫忙接收快遞，總之全酒店上下服務非常好，十分滿意，賓至如歸，下次再見！

酒店服務很好，有禮品贈送，小朋友很開心。還幫忙升級了房間，酒店工作人員姜哲服務很好，感謝大堂經理王情的貼心細緻服務