Charisse
19 lipca 2023 r.
Hotel has nice views but I had a horrendous checkout process with a woman who was terribly rude and disrespectful to the point that our conversation escalated into an angry spat (and the fact that I was a brown woman traveling alone likely didn’t help).
I’m a seasoned traveler who has been traveling for more than 2 decades and this was my worst experience, which says a lot. It was also the last leg of my trip and it left me with very bad feelings.
Let me be clear: The younger woman at check-in was so welcoming and friendly. But the woman at checkout was decidedly not. And it wasn’t just her general attitude but also the way she responded to my questions in a mean, snide way. In the end, she was even vindictive and spiteful. Makes me wonder why she’s in the hospitality business.
Przetłumacz