Red Roof Plus+ West Palm Beach

Where to begin? I was passing through and made a reservation for one night. I checked in late at night and there were guests with small children just hanging out outside their room. I found this odd because it was nearly midnight. I checked in and their were also several guests kind of roaming around the place. As I walked to my room I noticed that the common areas of the hotel were dirty and looked fairly run down. I could hear plenty of guests were still active inside their rooms also. Opened my room and it smelled like stale cigarette smoke. Flipped on the room lights and bathroom lights and saw a roach climbing up the wall. Everything in the room needed renovation. Looked old and well used. The bed was not comfortable and very firm. I would not stay there again.

The hotel needs a exterminator

Great

The only positive thing I can say is the desk clerk was very nice. The hotel should be called the, “Red Ruff Inn”. The rooms were very run down, bugs scattering across the floor and there was a bad stench in our room. Needless to say I will never stay there again!

Initial room was very mushy smelling. Was moved without issue. Everything was clean and worked. As normal in this category of hotel, the room could have used some TLC. Other than an elavator, not sure why it is a Red Roof Plus

The rooms are dirty I saw 3 people complaining 2 actually checked back out. There’s mold. They put me in a room with a broken bed. And when I complained the manager proceeded to put me on the DNR list

A bit in the dingy side. Clean room. Property in general needs to be updated. For $125/night it did the job.

Ceiling in room was dirty. Kind of looked like mold. Sink slowed slowly, hallway smell like dirty water. it was loud. I kept hearing banging sounds throughout the night

The hotel room was better than we expected, but the phone in the room was not working. The desk staff informed us about that when we checked in.