Assegaaibosch Country Lodge

Overall experience was very good. Staff are friendly and we even got a room upgrade. The only issues we had was in the restaurant and with the resort manager (Frank). He wasn't accommodating at all. The Lamb and Bean Stew was frozen and just heated before serving. We were told by the "barman or person that was on duty in restaurant" that we wouldn't be charged for it. When we received our bill the meal was on it. We queried the bill and was just told by the resort manager he can't take it off and that is the end of it. One person spoiled the whole experience, otherwise it was great.

I was pleasantly surprised by the Lodge, unfortunately our trip was not for leisure so we didn't have the time to enjoy all the amenities. The staff was friendly and the Lodge has everything one would need whether your stay is for business or leisure. Only negative didn't like ringing the gate every time one comes in.

The reality is far from the pictures: so disappointing! Although the entrance was nice and the common areas ok, the rooms were far from ok: there was an incredible bad smell in 2 of the 4 rooms (no 1 in the main building and a deluxe room in a separate building) and mold on the curtains. In our bathroom (room no 14) there was hair from a previous traveler on the floor and a lot of ants were visiting our room! The beds in our room were only 140 cm ample, so it was difficult to sleep with 2 persons in 1 bed (2 beds of 140 cm for 3 persons). The water in the swimming pool was green. We also had diner one evening, but the food was so bad, we didn’t want to eat there a second evening: 5 persons had pork chops, that weren’t well prepared (raw) and were almost impossible to cut and the dessert (malva pudding) was not eatable. When I talked to the owner about the quality of the food, she was not friendly and said that that was the way they eat their pork chops. At the breakfast, the coffee machine was broken and there was not enough bread for all the guests. There was very little choice at the breakfast (e.g. only one kind of jam). Only the eggs were ok. In short: never again!!! This place place has everything to be very good, but is run in a very bad way!!!