Leyla
13 marca 2024 r.
Our King Superior room had "recently been updated". The bathroom was fine, but the rest of the suite felt like it had been done as cheaply as possible. It no longer had a couch in the main room but a Murphy bed instead, so there was only 4 unmatched chairs to relax in and watch TV. There was no microwave and when we went down to the kitchen to borrow theirs to make popcorn they refused to let us do it, but they set the timer for 30 seconds and then reset it for the same 3 times. More than half the bag did not pop. We asked for utensils to be brought up to the room and after an hour finally went down to retrieve them ourselves only to be told she has forgotten. They advertised a heated pool, but it was cold. A very average place to stay with poor customer service.
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