Hotel Sonnschein

Awful. Not 4 star. Place is a building site. Paying for everything in cash and the owner is a millionaire …. 2 people got food poisoning. Salad looked off. Not good at all. Wouldn’t recommend and wouldn’t return. Can’t say anything nice about it.

Not a 4 star hotel. 2 people got food poisoning at the hotel and that had happened before apparently. Place was like a building site. Swimming pool should be open all year round. Food offerings weren’t very good, pretty certain the buffet made people ill. All drinks paid in cash (?). Wouldn’t recommend.

I have reviewed before but its been 4 years since I visited and a few things have changed. Still the same welcome, still the same warm and friendly, and traditional Austrian feel, but some parts modernised, like the restaurant. Travelled with a small-ish (13 people) disability skiing group who generally found the rooms accessible. Staff friendly and helpful, as ever!

This was our second visit this year. We were so impressed with the hotel in January that we decided to book direct with the hotel, we even stayed in the same room! Many thanks to Emily and Brigitte who looked after us during our stay. Once again the hotel was fabulous, great food, wellness area and large rooms. We agree with other reviewers that the adult pool did have children at times with whom certain ones were not supervised by the adults and were jumping into the pool. Fortunately this was only for a few days. The adult pool was considerably warmer than the family pool which was puzzling. Please can you add a humidy dial in the smaller sauna? The staff were all welcoming and pleased to see us once again, we even had a visit from Tilly the cat! Good luck with the new building. We could hear the building work whilst getting ready in the morning, but they had finished by 5ish so not really a problem. The only down side is that we were promised that basic breakfast would be available on the last day as we had to get an early bus and train, but nothing was working or left out for us. Herbert thankfully came to the rescue on the Saturday bless him, and switched on the coffee machine and found us some bread. We would cetainly recommend this hotel and will be returning soon - please get the gluhwein machine working as this makes really great drinks.

We just returned from our ski holiday last week. The weather sadly was a mixed bag with warm temperatures and slushy slopes until Friday when it finally snowed buckets. Sonnschein is a lovely hotel, the family room we had was perfect for a family of four with two kids age 14 and 12. It was also surprisingly quiet at night, especially considering it was top season. The food was very nice and our usually fussy kids ate every meal. I would recommend to hire a ski locker at one of the renting shops, which is what we did. I would not have fancied the walk to the slopes and back in ski boots with skis and sticks. The staff at the hotel are lovely. They are super helpful and the rooms were spotless. Thank you all for making our stay so enjoyable.

We stayed here for a week (2 adults and 2 children: 12 and 9) to ski for half term; I’d read some mixed reviews so was dubious, but am relieved to say the concerns were unwarranted. The hotel was great, staff amazing- Emily came and chatted to us at the dinner table every evening - staff in the restaurant were friendly and room service very good. We were happy with the food, 3 options plus a children’s option (although our 2 mainly chose from the adults menu); soups were good, vegetarian options very good and food was tasty. Only negative was that they don’t offer tap water and a bottle is eur5.90, as we discovered when we got our bar bill at the end of the week. The room (we were in the new part but an accessible room so possibly a bit bigger than usual) was nice - big bathroom with bath and shower and plenty of hot water, the beds were comfy - even the sofa bed - and spacious and we had a door leading outside to a wooden swing (we were on the ground floor). It was nice to stand out in the air. Room possibly a little too warm for me, but we opened the window at night, which was perfect. The additional facilities were great: pool, table tennis, darts and a play room for little ones, plus a gym and 2 swimming pools. My only criticism of the whole hotel was that the pool for children was cold whereas the adult pool was warm. To be fair, it didn’t stop lots of children going in their pool but it was too cold for me and we did end up taking them into the adults pool when there were other children in there (sorry Emily!) but made sure they were calm and respectful of other adults who wanted to swim. The hotel in in a smallish village and the walk to the meeting point for ski school and the gondola took 10mins (if walking slowly), we didn’t have much snow, so the roads were clear therefore it would take longer in deep snow with young children. I strongly advise leaving boots and skis at the ski hire shop next to the carpark by the gondola - eur 3 per day per person and boots are dried overnight. So much easier walking to the slopes without ski boots. The ladies in the shop by Hotel Austria were lovely and very helpful when my husband and I ended up needed new goggles and helmets (having left them inside our board bags for 12 years!). Otherwise there are very few shops in the village but there is a Spar to stock up on essentials if needed. In summary, good food, lovely staff and good location, would recommend.