Stephen
16 października 2023 r.
I had a reservation at Williamsburg's America's Inn. Upon arriving there and attempting to check in, I ended up having problem after problem, not the least of which was the hotel staff being unable to create a key that would unlock the room door. The room itself didn't appear filthy, but neither was it more than superficially clean. The entire building was in lousy shape, transients loitered throughout the parking lot, the WiFi didn't work, and there appeared to be no way to actually produce a key that would allow me to get in and out of the place. So, I canceled my stay on the spot and was told I'd need get a refund via *******. And now, I get the wholly unacceptable explanation that just came in from ******* — that I will get no refund because they cannot reach anyone at the hotel... what a surprise! My unsolicited advice is to stay far, far away from this dump.
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