Randolph Inn and Suites

Had the worst experience with this hotel. Took a freezing shower at 4pm in the afternoon. Then was charged an extra 50.00 because one of my guest got sick on the floor and we tried to clean it up with a towel. Most of it was in the trash can. Then they accused us of leaving hair dye on a pillow, which doesn't make sense because noone just dyed their hair. I would not stay here again. Breakfast was disgusting, banana's were rotten and eggs were hard boiled. It was my Birthday and wanted to stay close to where we were hanging out to avoid getting a Dui. Won't be celebrating here again.

Check in was fast and friendly. Clean rooms and quiet enviroment. Highly recommend this property.

Very clean, the tub had jets but not sure how/if they worked. We didnt ask either. The shower was nice though. Sheets and blankets were clean and not stained.

Very nice and clean. Bed very comfortable. Employees very nice. Will definitely stay there again.

Convenient for why I was in the area.

There were MANY of us here this past weekend in town for my Dad's Memorial/Celebration of Life (held next door at Roots). The entire reason I am giving this review 5 stars is because of the staff, in particular, Cathy and Deb. First, about the property. It's on the old side although it's been fairly recently renovated/updated. It is VERY clean. Yes, because of its age you can sometimes hear other guests but they front desk staff do their best to handle any noise complaints. Our daughter was next to an extremely rude and obnoxious guest who was very inconsiderate. They did tell her if he kept it up they'd evict him (she chose not to push it since he was very aggressive). The breakfast was fine, and they kept it continually replenished (available from 6 - 9:30, we were there towards the end of that time and there was always plenty). As mentioned above, the staff went above and beyond. One night a group of 15 or so of us used the breakfast area to visit and eat pizza (delivered). Cathy provided us with plates, napkins, etc., and even came out later with a special treat for our two youngest family members. The next day, Deb went above and beyond to help us secure the conference room at zero cost so we could continue visiting and celebrating my Dad (someone else had taken over the breakfast area that afternoon so we had nowhere else to gather). One thing to be aware of. Internet RSVPS are made via a third party so if there is any issue with the rates upon checking in, the front desk can't do anything about it (I booked two rooms within 1/2 hour of another and one room was $30 more per night than the other (exact same type of room)). This was frustrating but not the hotel's fault.

Randolph Inn is in a nice area. The rooms are clean and well maintained. Hotel staff in all areas were friendly and helpful. The morning breakfast made a good start to the day. The pool was clean and towels provided. We have stayed here several times over the years.

The breakfast is surprisingly good. More options than some of the bigger hotels. Room was clean and nice.

It was just okay, a place to lay your head for the night. Fairly decent exercise room and pool, the breakfast was very blah and there were very few choices for a diabetic.