Eastwind

1) - Every photo you've seen of this place in Conde Nast/ T + L/ every 'where to stay in the Catskills guide' is of photos taken when the place just opened. It does not match, feels incredibly dirty/ poorly maintained/ unloved. 2) - They are seriously understaffed - and by that I mean there are no staff! Just a sad, crumpled message on the reception desk to say 'check in at the bar' and when you go there another sad 'we are a small team and not here right now'. Thanks for the warm welcome! 3) - The cleaning products made me feel sick - even though the place felt incredibly unclean - (not a feeling, it was filthy - the stairs, crumbs on the furniture, dust everywhere). They said there was one member of housekeeping at the property which if you do the maths on turnover time... 4) - May seem cheaper, but upon reflection, the Wylder next door at $70 more or thereabouts, includes bikes, mountain and electric, and a plethora of activities and space. There is no proper outside space at Eastwind - not even to sit. 5) - I was told to check in and check out by my phone when I found a staff member, but I didn't receive any messages by phone or email, despite providing when booking, again when I first encountered a human, and so I don't know what happened there. 6) - Suffice to say, I couldn't get out of there fast enough the following day. Dear owners - you actually have to continue to maintain your property once you've opened it. That's how it works.

Beautiful hotel and property in the middle of nature. If you’re ok with limited staff presence on the property and no housekeeping then you should go for it. The rooms are nice and the decor is natural and modern. No TV or fridge, etc. Windham is not a big town but this location is by some good diners, not far from other towns with cute main streets, and the beautiful Windham Path.

Great for a weekend getaway from the city. Staff is friendly, organized and helpful. Stayed in the Lushna Suite. Comfortable, very cool set up with a beautiful view, outdoor deck, fire pit and and access to sauna. Bed for two but also a pullout if needed. You can hang out around hotel for food and drink, but you're also a short drive from many options in Windham including food, hiking and skiing.