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23 sierpnia 2024 r.
The hotel has its reputation for being futuristic hotel, but overall my stay was not so great. Will definitely not return to this hotel.
Pro: all the futuristic elements, robot service. It is good for kids to experience. That is pretty much all for the pros.
Con: first check in, we asked to see if we can upgrade to family style room ( we didn’t mind paying), we did not get the response from front desk.
We asked to borrow an umbrella, and I had to put 50 Rmb deposit for an umbrella. Xiamen rains a lot, hotel should expect that. It is really ridiculous to ask hotel guest for deposit.
The bedsheet was not cleaned, we spotted same stain on consecutive days. Also bedsheet and blanket quality is very cheap, we could see a lot of white fabrics flying all over the floor.
The hotel is nicely designed, but they did so poor on noise. We could clearly hear people talking on the hallway. And we stayed on the 8th floor, yet we could still hear street noise.
There was very limited food selection, most of the food tasted bad.
Lastly I asked for shaver, the front desk said they were still trying to order those. We stayed for 3 nights. And they expected me to believe they could not order something that simple for 3 days when most of the stuff can be ordered on the same day in China?
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