Xinhaiwan International Hotel

This is a rundown and dirtiest three-star hotel I've ever stayed in. It does not worth the price of a three-star hotel. Firstly, the hotel was last renovated more than a decade ago. The facilities and decoration are very old, some places are evrn moldy. As soon as I come into this hotel, I can smell the stench of moldy woodwork. There are even vintage lamps from the 20th century. The lighting of the whole hotel, from the lobby to the rooms, were very dim. At night, it always gave me a grim feeling. In addition, the choice of hotel rooms is very limited, only 25 square meters room and the presidential room two options. And even though Trip.com and the hotel front desk said the rooms were non-smoking, I could still smell cigarettes in the hallway. It was a complete scam and I even saw multiple ashtrays in the room for guests. Moreover, the night before we were due to return, the guest next door was drinking and singing from two o 'clock in the morning until four o 'clock in the morning. We were kept awake by their noise, and we called the front desk many times, and they only said very perfunctory that we would solve it. But until 4:00 in the morning, no one came up to fix it. With our departure for home tomorrow, we had no sleep at all. Now, let's talk about the sh*t environment and hygiene of this hotel. As this hotel is a very old hotel, its rooms are completely unsoundproofed. And when we first entered the room, we found several spiders on the ceiling and a lot of spider webs in the corner. There were a lot of melon shells and cigarette butts under the bed. On the second day of our stay, we even noticed that the hotel had tiny flying insects that only breed in public toilets. The toilet in the bathroom is really, really small. The light is also super dim, until the step that we need to use our own phone torchlight. PS: Aircon is not working too, set it to 14 degree, but only manage to cool the room to 25 degree. In such a hot weather of 40 degree outside. TV is also the 20 century old fashion small TV. If it wasn't the only hotel that accommodated foreigners, I wouldn't want to stay in this crappy hotel！！！

特別表揚的前台2號上早班的高高的個、微胖型的小姐姐，客服工作做的很好，雖説是四星級酒店，她的言、行、舉、動、以本人的驗是經過培訓過的合格員工，3號夜班的前台工作人員，還需加強哦，客人來了，最起碼的禮儀禮節都沒做到，坐着不動，辦完手續後，房卡直接放在枱麪，人坐着也不起身，有點像領導跟員工辦事一樣。

前台服務很棒，掉了車鑰匙也幫我找回來了，雪太大需要清理車子還幫我找了工具，我訂的價格在200元左右還帶自助早餐，非常滿意