Yi'ou Chaju Hotel

Actually nicely located just at the alley of the happening street, just that the access is a bit tricky. Very narrow car access, might need to walk in. Would be challenging if you bring heavy luggage. The hotel is nicely renovated, and have nice view from rooftop deck.

This is a very nice hotel, clean and new. Shortcomings are that the location is on top of the high place in the small alley and there is no car/ vehicle allowed to go into the hotel. Try to minimise your luggage as you will have to walk a long distance from the station to the hotel. Even we tried to ask the hotel if they can use an electric motorcycle to help to send our luggages out but it wasn't possible. So it was a bit of a hectic to go in and out with big luggages

Location: The hotel is located a bit of a distance from the pier, and the uneven roads make the walk challenging. We tried to arrange a pickup since I was traveling with a group of six, including three senior citizens, but our request was denied. Eventually, I reached out via WeChat, and they helped us find the hotel. However, we still had to drag our luggage from the pier, which was not an ideal experience. On a positive note, the daily walk to West Street for food was quite convenient. Hotel: The rooms were spacious, comfortable, and very nice. We were fortunate to be in Building A, which has a lift, making it easier for our group. The hotel is just an alley away from the bustling West Street, and we experienced minimal noise at night. However, the shower pressure was inconsistent, and the showerhead often fell off the hook—a minor inconvenience, but one that stood out during our stay. Service: I must rate the service lower than expected. While the hotel itself is appealing, it did not live up to the positive reviews I had read. Our initial request for a pier pickup was declined, and it was only after I contacted them that they explained the roads' inaccessibility for vehicles. I had hoped for more proactive assistance regarding local attractions and e-bike rentals, but I found myself relying on Google or Trip.com for basic information. Instead of personalized recommendations, we were simply advised to take a taxi to the 10 Mile Gallery and explore on our own, which wasn't ideal for our group of six. In hindsight, I was glad I didn’t just use a taxi, as the main tourist spots were not close to one another. Additionally, after checking in, my parents accidentally flooded the sink, and when they sought help from a nearby cleaning staff member, she was quite rude and scolded my father for the incident. While we acknowledged our mistake, this unpleasant exchange left a negative impression upon our arrival. Overall, I would recommend this hotel if you stay in Building A (with a lift) and are not overly concerned about service.