A truly magnificent stay - highly recommend
Even before I arrived, the staff went out of their way to ensure a pleasant stay. I received a message the day before my reservation to call the hotel. When I called, they asked if they could send me a message on Wechat as they didn’t speak English. The staff simply wanted to know my eta so that they could turn the a/c on in the room to cool it down before I arrived.
The hotel is more of a BnB set up than a hotel - similar to a house design. The building is 5 stories high with I guess around 4 rooms on each floor. This makes it perfect to escape the large tourist groups which frequent bigger hotels.
When the taxi pulled up outside on the day of my arrival, 2 staff members rushed out to welcome me. Check-in was quick and they told me that they had upgraded me to a bigger room. They also asked me what I wanted for breakfast the next day as they had some different ‘Western’ options (think Chinese idea of Western but still okay). I was able to have toast and fried eggs every day.
The room is really exquisite - I came alone but would definitely recommend for couples as the bathtub is heavenly.
The two balconies offer beautiful views of the karst mountains. The room is also tastefully done up in wicker and white. And the bedding is luxurious. My only recommendation for the room is to add some sachets of instant coffee.
The pool is perfect for a cool down and what a spectacular view from the loungers!
I swam every day and every day while sitting by the pool, the staff brought me some refreshing lemon water to drink. In addition, every day of my stay they brought me something: day 1 - fresh watermelon and some blueberry thing (candy?), day 2 - baby tomatoes and more blueberry things day 3 - apples and peanuts. On checkout, they prepared a local snack and water bottle for the trip home.
The staff at this hotel really go the extra mile and just about bend over backwards to serve you. It’s been a long time since I have seen such eager staff and it makes for a very pleasant change from bored receptionists on their phones.
I cannot rate the hotel highly enough for their excellent hospitality service.
The location is also perfect - away from the main strip but an easy 15 minute walk to the river rafts and another 5-10min to the ‘town’ and a variety of eating options. That’s when you turn left when you get to the main road from the hotel (5min walk). Turn right at this road and you can comfortably walk (30 min?) to some other sites like the one with the hole in the mountain (overrated) and an exquisite cave - Dragon cave. If you like caves and the formations within I highly rate this cave. It is truly gorgeous. You can also rent bikes or a scooter 10m in front of the hotel.
The staff do not speak English but they communicate via WeChat and are more than happy to help with anything.
Overall a truly wonderful stay and cannot recommend enough! Thank you JingYunge
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