Hotel Golden Tulip Taj Sultan Hammamet falls short in several aspects, making it a less than satisfactory experience for guests. The most notable issue is the outdated rooms that give off a strong vibe reminiscent of the 90s. The absence of double beds and the use of mediocre color combinations like green, rose, and blue fail to create an appealing ambiance, as they lack cohesion. Furthermore, the so-called "garden view" turns out to be a rooftop view, leaving guests disappointed with false advertising. The restaurant offers a diverse selection of food, but the experience is marred by long lines to access the food, and more significantly, the poor quality of the dishes. The lack of cleanliness in the dining area after meals, coupled with the occasional unpleasant smell of fish during breakfast, adds to the frustration. The hotel's service proves to be a major letdown, with staff neglecting guests' needs. Waiting for assistance for extended periods becomes a common occurrence, and even seemingly simple problems like malfunctioning room keys or faulty toilets take far too long to be addressed. The lack of responsiveness when trying to reach the hotel via phone exacerbates the issue, leaving guests feeling unattended and frustrated. The animation and entertainment provided by the hotel are also disappointing. The efforts put into organizing events and activities seem inadequate, resulting in poor-quality entertainment for guests. Parking is yet another headache at the hotel, as finding a spot for your car becomes a near-impossible task. The gardman's claim of full parking even when there might be space available adds to the inconvenience. Overall, the Hotel Golden Tulip Taj Sultan Hammamet fails to meet the expectations one would have from a 5-star establishment. The outdated rooms, unappealing color choices, lack of double beds, and the deceptive "garden view" are enough to dampen the guest experience. Moreover, the subpar food quality, cleanliness issues, unresponsive service, poor entertainment options, and parking problems all contribute to the overall negative impression of the hotel. Based on these shortcomings, it is difficult to recommend this hotel to potential guests. The lackluster experience and multiple inadequacies make it hard to believe that it even deserves a 5-star rating, as it falls far short of the standard one would expect from such an establishment.
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