Not really sure where to begin. I'll say first off that Zante is a lovely place if you fer a car and go exploring. Like any holiday it is what you make of it. We booked in and had to pay €80 for city tax, aircon and the safe....... we stayed for ten days and they tried telling us we'd been charged wrong for the aircon and owed them more because we were there for 10 days not 7. We refused to pay and they cut it off. 80 EUROS! absolute scam. City tax is 1.25 a day...... and I'm not why you'd need the safe as the rooms don't get cleaned.... We were immediately accosted by the reps selling the wristbands, telling us we had to make a decision there and then we couldn't go away and think about it. He told us it was the biggest party hotel, there will be people **********, loud music, ****, and people doing balloons at all hours... as soon as we said thar wasn't really our vibe and we didn't want wrist bands he literally turned his back on us. We entered the room, and there were 5 single beds for 2 people. 3 of the beds were broken. The TV was smashed. The bathroom was mouldy, with an open shower so everything got soaking wet through. The toilet hasn't seen bleach in many years. The towels we were given were literally falling apart, old, stained. We had to request new towels, toilet roll and for the room to be cleaned. It was cleaned one. In 10 days. Only when asked. The 'kitchenette' is a mini fridge, a sink, and a plug in hob. That's it. Oh and a kettle. Not self catering facilities at all. The mattresses were mouldy the bedding didn't get changed. We got charged 20 euros for an arm snapping on a cheap plastic chair. We used the pool area once.... there's a film on the water it's that dirty. It's cloudy, there is mould round the edges.. everyone was getting bitten round the pool. The sun beds are all rubbish and need replacing. We used a lovely clean pool at the next hotel Aeon. The rep was right... it was loud at all hours, smell of **** and sound of people doing balloons. It kicked off most days at 4 am with guests falling out with each other, fights, doors banging, quads and bikes coming right up to the rooms. One night a woman was walking round with a corkscrew wanting to stab someone!!!! We didn't really have much to do with the staff, but heard then shouting. We were out all day most days and made it a good holiday... I 100% would not come back to this hotel. Love holidays need to advertise it at a party hotel, as it states on their own website. They should not be taking bookings from elderly couples and families. My friend and I are neither of those we are girls in our late 20s, so would look for 'lively' but this really was something else !! Laganas in general is an 18-30s resort. I was shocked at how young the clientelle were. Clubs full of 18 year olds... wearing nothing more than a bikini.. I'm all for a good time.... but Laganas was a little too much/young for us!
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