Country Garden Phoenix Hotel

性價比很高，交通也方便，完全激發起我出門的慾望（ ´͈ ᵕ `͈ ）◞♡一進門真的是驚艷到了，環境特別不錯，是周圍環境最好的了，性價比非常高是體驗最好的一家店了，氛圍很好，讓人感覺很舒服😁服務人員態度都非常好，又主動又熱情，還有幫忙解決小問題😁酒店硬件設施都非常不錯，值得一提的是服務人員素質都很高，是一次非常滿意的體驗了店裡空間非常大，環境氛圍非常好，整個過程下來真的非常舒服品種豐富，味道濃郁，菜品精緻，分量也是實打實的，太讚了藉著假期過來打卡📍，果然沒有讓我失望，首先很喜歡這裏的環境，其次服務也很到位，總之就是很滿意啦酒店設施很齊全，最重要的是安全係數比較高，這應該是大家最關心的點了吧，酒店超級豪華，早餐，營養菜品豐富。然後還有一個特別大的泳池可以游泳，真的是帶孩子度假旅遊的好地方。在高層能夠通過窗户看到遠處，讓心情變得更好了這個地方浪漫又文藝，真的很適合來感受氛圍，太適合假日放鬆了真的超級滿意，根據推薦來的，省了自己慢慢做功課的時間，省時又省力，贊贊贊（˘͈ᵕ ˘͈❀）超划算，比我之前在其他平台上買的性價比更高，而且隨時都能到店使用，美美噠，心情都變得更好了！店裡很多設計我們都一致認為很棒，體驗感非常不錯，大家一定要來親自體驗一下！店面面積很大，環境真挺好，價格也真不貴！沖鴨！這個店還挺隱蔽的，看起來非常高大上，提前預訂到了不錯的位置，總體體驗非常nice，推薦給自駕來張家界旅遊的友友們，不要住到景區，這裏真的會讓你感受到超值酒店

Great and super friendly service!!! 李姿 took care of us so well, we felt very welcome. She helped us with everything and she realy made us feel special.

We reduce our stay from 5 nights to 3, the hotel does provide any help to solo travellers, so better choose an agency to visit zhangjiajie

The place was nice, cleaning staff were friendly and courteous. But had Difficulty finding transportation to attractions area.

Our flight was cancelled and only rescheduled a day later, we decided to stay at this hotel for its luxury amenities and facade. We were very wrong to book a room at this hotel. This hotel looks luxurious but it is far from it. The hotel is falling apart and many of the advertised amenities do not work or are suspended. We specifically booked a room at this hotel to spend the day at the pool only finding out the next day that the pool opens at 2pm and we are supposed to check out at 3pm. Also the room and bathroom fixtures are breaking off and the hot water wasn't working when I wanted to take a shower at 10am. Also the inside of the hotel was blistering hot as they do not turn on the air-conditioning in the hotel lobby, restaurant or corridors. The room air conditioning was also atrocious we put the room temperature on the coldest but it didn't really work. The breakfast was also very low budget as the selection was very limited for western pallets. The view and location of this hotel looks amazing but do not be deceived by the facade as this hotel is terrible. DO NOT STAY HERE. This hotel is going out of business and you will only waste your money.

Great place. Absolutely fantastic. We didn’t have a room with a perfect view but we had an amazing room nonetheless and was surrounded by the beautiful mountains. And the clerks were amazing. Truly helpful and friendly with everything. If you’re travelling talk to the taxi drivers (provided you can speak Chinese) they can help you organise a lot better than any travel agent as they know the city. And this was amazing advice the clerks also confirmed.

It's a very large and nice hotel. The rooms are large and spacious, though the staff don't speak much English, they were very helpful nonetheless. It's close the national forest park, and not too far away from the station. Breakfast is nothing special, if given the option, I'd prefer not to eat.

Amazing! Healthy breakfast! Nice view!

Booked this hotel because they showcase a big swimming pool. I asked for a room near the pool. But after I checked in, got my swimming clothes on, and went to the pool, they told me it's closed for maintenance. In the summer?? Room was nice, but the convenience shop was closed, and the only restaurant was dowwright depressing. Drove back into town for dinner. Speaking of, it's hard to get a Didi/taxi back into town. I feel bad for the staff, they are trying their best, but the management needs to step up.