Galactic G-Luxe Hotel

It's a new hotel so the rooms were clean but the problem is when I entered the room I see a bat in the room. Immediately I called reception but they couldn't speak English and they disconnected before I can finish. I called again but they didn't receive it. I went down from the 15th floor and showed the photo and they were laughing. I didn't find any professional behavior from them, even not a single sorry. They just called the hotel cleaner and the cleaner came and killed it. ＞＞ The receptionists are very unprofessional. I booked the hotel one day before, but during check-in, they couldn't find and spent 15-20mins. I asked them about the tourist spots and they simply said have a map in the lobby. And most unprofessional behavior I saw during the presence of a bat in my room. ＞＞ The window doesn't have any net, so I think the bat entered from the open window. Good Things ＞ New building, room was clean and good viewing. ＞Food was good with a variety of items

Room is Ok, Breakfast is good. It is not far from tianmen cable way (900 meters) also bus station.

服務：保潔阿姨人好服務熱情主動。阿姨人好服務暖心，給一個大大的贊 設施：房間設施齊全 衞生：環境衞生非常乾淨整潔 環境：環境非常好。早餐也非常不錯

酒店位置很好找 也有蠻大的地下停車場 前台的小侯 小晴 小娜 很友善 要求樓層高點都滿足了 酒店設施齊全 裝修很新 衞生很乾凈 下次還會來住

房間寬敞，前台小晴、小符服務很好，給房間升級， 贈送一個人的早餐，早餐很豐富，很滿意，已經預訂了二十六號晚上入住。

住的感受非常好，主要是電視VIP也能看主要是洗衣房真的不要太好了，當天換洗的衣服也能洗的乾乾淨淨帶走，早餐也非常好吃嗦了一碗粉然後又吃了好多水果點贊 感謝前台苗苗的服務很貼心

前台小侯小娜服務很好，房間乾淨衞生，住的很滿意，酒店環境很好，設施齊全，還有洗衣房可以烘乾衣服。

酒店設施齊全 衞生打掃的很乾凈 附近環境也不錯 吃飯方便 停車方便 早餐也很好

大廳很大氣，房間也很滿意也很感謝小葉免費升級的房型，早餐也很豐富 很有性價比的酒店3樓也設的有洗衣房跟烘乾設備