Villas Miramar

Items taken from our room. Management basically called us liars. Room was so hot, only air conditioning in bedrooms, could not use kitchenette, which was dirty and aged. They would not give us another room. So disappointing for the price🤬🤬

Great location, unfortunately we had items taken from our room and management basically called us liars. Room was hot, only air conditioning in bedrooms. Could not use kitchenette, fridge and freezer did not work to full capacity.

Room not what we booked. Pictures advertising room are not what we got at all. We arrived to a dirty kitchen, couldn’t use utensils or coffee maker. Living area was not comfortable - too hot. Had to have a borrowed fan running 24/7. Thankfully a/c worked in bedrooms. Items and cash taken from room, management offered to replace until departure when he said if he did that they would be admitting responsibility. Files a police report so it is on record.

My room didn’t have hot water and smelled like raid. There were ants on the bed. For three nights I left the water run for 20 minutes per management’s request and still no hot water. We moved to another hotel even though we paid for 7 days. We were eventually refunded for the remaining nights after contesting the charge for the last 4 nights. Very shabby room.

We absolutely love the Miramar such a great location, not as many stairs like most places , easy walking to centre of town or the beach , we love the staff , maribell does the best massage , plan to go back next yr , hoping to see a little tlc done befor we get back 😜

It's often difficult to put together an affordable beach vacation. But Villas Miramar made it a lot easier. Our room was right on one of their pools and had a large bedroom and small lounge area along with lots of counter space and a small fridge. We brought our packed cooler and coffee maker and set ourselves up without needing a kitchen. As many have said the decore is dated and a bit funky but the a/c worked great as did the ROKU and internet.. The poolside restaurant serves breakfast and lunch and the bar is open until 4pm. The beach was across the street from our part of the hotel while the other part has an ocean view and pool w/bar. We spent our days on the beach and found numerous good restaurants within walking distance each night. Though the beds were a bit lumpy I would happily return to Villas Miramar for the great location, price and service.

My brother and nephew were on a father-son vacation at this long family-favorite hotel when my brother suffered a fatal heart attack (December 2022). The entire management and staff of Villas Miramar treated my nephew like their own family. They helped him navigate all of the official business in the midst of a terrible loss. These are truly wonderful people. We are forever grateful.

Nice hotel in a decent area. Get an ocean view room. Nice Malecon for a stroll. Pools ok. Rooms ok but dated. Would definitely stay here again. Ok happy hour. Front desk staff very nice and helpful. 4star.

Este comentario es solo con el fin de informar y orientar a los viajeros que piensan reservar en este hotel, ya que por la promoción que se le realiza y el precio se espera algo diferente, y créanme que he visitado muchas opciones en Zihuatanejo, pero porfavor no se hospeden aquí ya que quedarán decepcionados, está infestado de CUCARACHAS y hormigas , sábanas y almohadas sumamente sucias y manchadas, , todo el mobiliario muy viejo y descuidado, en ningún momento hubo internet y ojo es un servicio que ofrecen en la publicidad por lo que está de adorno la televisión, baño demasiado sucio,no cambian las toallas,nunca volvería a llevar a mi familia a un lugar así, lo único agradable fue el trato del encargado del bar que en todo momento fue atento y educado,ojalá tomen en cuenta y puedan mejorar...