Krone Zurich

Please DO NOT book this hotel - legitimately it should not be called as hotel as there is no staff responding to enquiries and requests during office hours/ check in hours. 1. Myself called and emailed the hotel to ask late check many times during office hours but NO response. 2. Reported to Trip.com that no one in hotel respond to calls and emails; and ridicoulsly that Trip.com also couldn’t reach out to them during office hours. 3. All in all, it’s so irresponsible for a legal business not to response to a paid customer during office hour. They have the responsiblity and obligation to respond to clients’ enquiries and requests no matter yes or no late check in during the office hours. 4. This hotel seems have bad reputation / image locally as even taxi driver in Zurich asked why i booked this hotel. 5. Basically this “so-call hotel" doesn’t have people working during office hours (as said phone no response and email is invalid) and NO ONE there most likely after 9:01pm as they said they closed reception very on time. 6. I arrived the hotel in the evening (after 9:01pm) and ended up on the street; and had to book another hotel: Hotels by Fassbind which is very kind to arrange a last-min hotel room for me and I had a very good night there. 7. All in all, it’s my first WORSE experience in hotel experience in Europe. They shouldn’t even call it as a hotel and don’t think Trip.com should put it on the list. 8. The reason I booked this cheap place because I thought I will only stay a night and leave right away in the early morning for Italy. I regret! 9. I think all the comments in the review are FAKE. Do not trust the fake comments done by them internally. —— Veuillez NE PAS réserver cet hôtel - légitimement, il ne devrait pas être appelé hôtel car il n'y a pas de personnel répondant aux demandes de renseignements et aux demandes pendant les heures de bureau / les heures d'enregistrement. 1. J'ai moi-même appelé et envoyé un e-mail à l'hôtel pour demander un enregistrement tardif plusieurs fois pendant les heures de bureau, mais AUCUNE réponse. 2. Signalé à Trip.com que personne dans l'hôtel ne répond aux appels et aux e-mails ; et ridiculement que Trip.com ne pouvait pas non plus les contacter pendant les heures de bureau. 3. Dans l'ensemble, il est tellement irresponsable pour une entreprise légale de ne pas répondre à un client payant pendant les heures de bureau. Ils ont la responsabilité et l'obligation de répondre aux demandes de renseignements et aux demandes des clients, qu'il s'agisse d'un enregistrement tardif ou non pendant les heures de bureau. 4. Cet hôtel semble avoir une mauvaise réputation / image localement car même un chauffeur de taxi à Zurich a demandé pourquoi j'avais réservé cet hôtel. 5. Fondamentalement, ce "soi-disant hôtel" n'a pas de personnes travaillant pendant les heures de bureau (comme indiqué au téléphone, aucune réponse et l'e-mail n'est pas valide) et PERSONNE là-bas très probablement après 21h01, car ils ont dit qu'ils avaient fermé la réception très à l'heure. 6. Je suis arrivé à l'hôtel le soir (après 21h01) et je me suis retrouvé dans la rue ; et j'ai dû réserver un autre hôtel: Hotels by Fassbind qui est très gentil de m'avoir réservé une chambre d'hôtel de dernière minute et j'y ai passé une très bonne nuit. 7. Dans l'ensemble, c'est ma première PIRE expérience d'expérience hôtelière en Europe. Ils ne devraient même pas l'appeler un hôtel et ne pensent pas que Trip.com devrait le mettre sur la liste. 8. La raison pour laquelle j'ai réservé cet endroit pas cher parce que je pensais ne rester qu'une nuit et partir tout de suite tôt le matin pour l'Italie. Je regrette! 9. Je pense que tous les commentaires de la critique sont FAUX. Ne faites pas confiance aux faux commentaires faits par eux en interne. ——

I really enjoyed the stay at this hotel even that the bathroom and toillete are shared. It was very clean. My room was quite small but I loved it. The location of hotel is amazing and the prices are acceptable. Friendly staff.

Impressed by location and also it is well managed, clean and efficient. It is not a luxury hotel … but it’s comfortable and great value … even for a business trip

Convenient Good rate Old hotel with some character other than that not much thrill just a budget room in city centre Happily come back again :)

Cheap for urich. About 100 CHF per night. Two shared WCs per floor and 2 showers per floor. Surprisingly free the whole time. Stayed there between Christmas and New Year.

Great location, great price for Zurich, close to the station and the old town. Room was clean and comfortable, and there was never an issue/wait for the toilet or shower room. The staff were superb and I definitely recommend this place. I'll stay there again

The Krone provided me a safe, clean, no-frills room at an excellent price - and in a great location. The staff was efficient and friendly. The room was small, had no TV and had the use of small communal rest rooms and a small shower room. A classic case of good value, since most hotel rooms in central Zurich cost two or three times as much as the Krone.

Love that its near to the Tram, it has a kitchen and dining area that is good for travelers on a budget 😊😊

The checkin staff was not friendly and not very friendly. The beds were positively uncomfortable. The room did not have ensuite bathroom. Though on checking closely, the confirmation email did mention this, it was certainly not prominently displayed. The common toilet door could not be locked