Hotele z: Wifi w Brussels-Capital Region, Belgium

Hotel był świetny. Jest dobrze dostępny od dworca kolejowego i dotrzesz do centrum miasta w ciągu 30 minut pieszo. Pokój jest dość przestronny i łóżko jest naprawdę wygodne. Jedyne realne ubogi są małe winda i że Netflix nie pracował w telewizji. Ale ogólnie świetny pobyt i zarezerwowałby go ponownie!

Wystrój wnętrza hotelu nawiązuje do stylu z połowy XX wieku. Zarówno pomieszczenia ogólnodostępne, jak i pokoje gościnne są bardzo czyste i zadbane – należą się brawa zespołowi sprzątającemu za ich znakomitą pracę. Jednak obsługa recepcji wymaga znacznej poprawy. Po przyjeździe okazało się, że wystąpił problem z systemem komputerowym recepcji. Jedyna osoba na recepcji wyraźnie wiedziała, że ​​goście czekają na zameldowanie, ale nawet nie podniosła wzroku. Zamiast tego, przez pięć minut mamrotała coś do siebie, nie zwracając na nikogo uwagi. Podczas dzisiejszego wymeldowania poprosiłem inną recepcjonistkę o paragon (lub jakikolwiek dokument potwierdzający, że opłata za pokój została w pełni uregulowana). Jej zachowanie było wyjątkowo niegrzeczne i bez ogródek powiedziała mi, że nie mają prawa wydawać takiego dokumentu, nawet e-mailem. Chciałbym po prostu powiedzieć tej pani z recepcji: proszę nie traktować gości jak ignorantów. Po tym, jak stanowczo wyjaśniłem, że potrzebuję dowodu zwrotu kaucji, w końcu, choć niechętnie, wydrukowała mi go. Personel recepcji w hotelu Hilton Brussels ewidentnie potrzebuje lepszego przeszkolenia. Niestety, wydaje się to powszechnym problemem w Europie – nawet w hotelach z wyższej półki personel obsługi jest często słabo przeszkolony. 酒店內部裝潢是mid stulecie風格,公共空間跟客房環境都相當整潔乾淨,給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題,櫃檯唯一的一個服務人員知道旅客們在等入住,連看旅客都不看一眼,就低著頭自顧自一直碎碎念長達五分鐘.今天退房時請另外一位櫃檯的人員給我一張收據(我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說:我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明,她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強, 但這好像是歐洲通病,歐洲就算是高檔酒店的服務人員都欠訓練.

• The Japanese staff at reception was great—very helpful and friendly. • Room was clean with standard amenities, but no toiletries (e.g., toothbrush, shower cap, cotton buds). • No bottled drinking water provided. • Location is close to the metro. • Surrounding area felt a bit unsafe—unfriendly neighbors, dirty streets with a lot of trash and bad smells.

Just a place you need in the heart of the city that’s cheap for 1 night. Could have done with a bit more of a clean but it was quiet, dark and just what we needed for a night stay. There was construction going on next door but that didn’t really affect us. The team were accommodating. My only bug was having to pay €5 for luggage storage after staying there for a couple hours but I suppose the hotel was cheap enough. The food location right next door (My Tannour - Wolf) was fantastic!

Początkowo dostaliśmy przestronny pokój, ale hałas silnika windy był uciążliwy. Poprosiliśmy o zmianę pokoju, więc dostaliśmy kolejny, bardzo mały, a problemem był zapach ścieków w łazience!!! Mamy nadzieję, że więcej uwagi poświęcą konserwacji. Recepcjonista był bardzo pomocny i dziękujemy mu.

Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.

We had an amazing stay at this hotel. The location is perfect — just a short walk from Brussels-Central Station, which made it incredibly easy for us to reach the hotel upon arrival. It’s also the ideal base for day trips to cities like Bruges and Ghent since the trains depart directly from the same station. The hotel staff were genuinely friendly, warm, and very helpful throughout our stay. Our room was extremely comfortable and well-equipped, with plenty of power outlets — a small but very important detail for travelers who spend most of the day exploring and need to charge phones, cameras, and powerbanks. The bed was wonderfully comfortable, there was plenty of space for our belongings, and the bathroom was excellent, with enough room for all our skincare and personal items. Housekeeping also did a great job keeping everything clean. The breakfast exceeded my expectations. At first, I thought it was a bit expensive, but everything was fresh, delicious, and there were so many options that it definitely felt worth the price. The hotel was so good that I genuinely didn’t want to leave Brussels — two days were not enough. I truly hope I can come back again one day.

location could be better but after acquaintance of city spots found it good enough when you know the way towards (rainy days didn’t helped either). service (friendly staff) and amenities good even not having breakfast (water and coffee complementary offer and pool room unexpected but appreciated). city tax less than in other previous cities passed by so didn’t matter as much…

Lift didn’t work when I arrived , the next day they got it fixed . But the day I arrived after a long journey I had to carry two of my bags two floors . Than air conditioning was not working. I had to keep the windows open to get donevfreg and cool air otherwise it was suffocating  But the room size was decent , it was near to railway station, it had good halal food nearby and room was clean

It is really an amazing hotel . Location is perfect and almost all attractions can be reached on foot . Rooms are clean and beds are so soft. You also can find some toiletries (that is actually good because some hotels don’t have it ) .Breakfast was so delicious, and actually quite big choice of different dishes. In the evening you actually don’t need to look for some restaurant or the bar because you can already find it on the first floor of hotel ( but if course it’s quite in room so no worries). Definitely will return to this hotel .