Hotele z: Wifi w Kanagawa Prefecture, Japan

A relatively old hot spring hotel, run by an elderly Japanese couple, and an auntie-like waiter. The overall experience is average, mainly because it is too old, the facilities are very old, and the hot spring is very small; it is far from Yumoto Station, the shuttle bus does not operate after 5 pm, the hotel does not have a pick-up service, the suitcase is large, and it is difficult to bring children Not recommended by tourists.

This time, I booked two rooms for my child and me. The hotel's services and facilities were quite satisfying, a true example of standard Japanese hospitality. Especially noteworthy was the lovely and enthusiastic Hong Kong lady who served us dinner. Her detailed and thoughtful explanations of the dishes made our dinner experience incredibly pleasant. On the downside: Since we planned to explore Hakone during the day, I didn't book transportation in advance before leaving my country. That morning, I tried calling and emailing the hotel to arrange a pick-up from Gora station, but I couldn't get through. The phone number kept showing up as incorrect, it was a 0570 number, and Ctrip's website seemed to show 5700, so I might have misunderstood. In the end, we had to take a taxi from Gora station. Also, after check-out, the hotel only offers transfers to Sounzan or Gora station, not to the Hakone Open-Air Museum. While it's true that it's only one stop on the Hakone Tozan Railway, we had to carry all our luggage, navigate the station, go up and down slopes ourselves. The hotel's reason for not providing the transfer was that the two places are very close. I didn't want to inconvenience the staff, but for a hotel at this price point, the guest transfer service was disappointing.

As a Korean family living in the United States, we stayed here as a family of four with our two young children (40 months and 21 months old), and overall, we had a truly memorable experience. We booked through Trip.com, and because there were no clearly stated child occupancy policies during booking, we reserved the room as 3 adults. This later created some confusion during check-in, which I will mention below, but aside from that, nearly everything about this hotel was exceptional. First, the positives: The breakfast was outstanding—worthy of its Michelin Guide 2025 recognition. Every meal was beautifully prepared, thoughtful, and delicious. We chose a traditional Japanese-style room with tatami flooring, and for our family with young children, it was perfect. Being able to remove our shoes and comfortably live on the floor felt especially natural and relaxing as Asians, and parents with little children will understand how convenient and comfortable this setup is. The location is also excellent—within walking distance from Gora Station, where the mountain railway arrives. Even with two small children, the walk was very manageable. The onsen experience was wonderful, and the guest lounge available from morning until 10 PM was another highlight that made the stay feel luxurious and comfortable. The dining area itself deserves special praise. Enjoying breakfast and dinner while overlooking the beautiful inner garden pond was peaceful and elegant, and the restaurant service team was abundant, attentive, warm, and professional. It truly felt like top-class hospitality. Now, one disappointment: During check-in, one female staff member wearing a headscarf made several comments that felt unnecessarily cold and transactional. Because we booked as 3 adults, she repeatedly explained that our children could be accommodated because of that booking choice—as if we were receiving an exception—despite there being no clearly stated child policy during reservation. She also explained that only 3 adult yukata/lounge outfits had been prepared in the room because we booked for 3 adults, and said we could request children's clothing “if needed.” When I asked when we should request them, she simply repeated that we could ask when necessary. At that point, a more thoughtful hospitality approach would have been something simple like: “I see you have two young children—would you like us to prepare children’s outfits now?” That small difference would have reflected genuine care. At check-out, I again observed behavior that felt uncomfortable. A trainee staff member was assisting us, and when the trainee forgot to request identification, the same staff member visibly frowned and corrected the trainee in front of us. It felt unnecessarily tense and unprofessional in front of guests. What stood out was that every other staff member we encountered was warm, polite, smiling, and genuinely welcoming. They bowed, greeted us kindly, and made us feel respected. Only this one staff member felt noticeably different—cold enough that we were left wondering whether it was discomfort toward children, cultural bias, or simply a personal attitude issue. I travel frequently internationally for business in a senior executive role, and this was the first time I experienced service that felt this distinctly uncomfortable from a luxury hospitality employee. That said, I want to emphasize: everyone else at the hotel was wonderful, and the property itself is beautiful, peaceful, elegant, and family-friendly. We would gladly return—but I hope the warmth shown by the rest of the team becomes the standard reflected consistently by every member of staff.

Our Kanto trip led us to the InterContinental Yokohama Grand, a hotel whose distinctive sail-shaped architecture is itself a landmark in Yokohama Minato Mirai. This hotel beautifully combines ocean views, an excellent location, and a resort-like atmosphere, making it a quintessential choice for a Yokohama getaway. The hotel boasts a superb location right in the heart of Minato Mirai. It's just a few minutes' walk to Minato Mirai Subway Station, and attractions like the Cosmo Clock 21 Ferris Wheel, Red Brick Warehouse, and Queen's Square shopping mall are all within easy walking distance. The seaside promenade is right outside the door, making sightseeing, dining, and shopping incredibly convenient. Plus, there are direct airport shuttle buses to and from Haneda and Narita, which is a huge relief when traveling with heavy luggage. We stayed in a high-floor bay view room, which by Japanese hotel standards was quite spacious; we could fully open two 28-inch suitcases. The large floor-to-ceiling windows offered direct views of Yokohama Bay. By day, we could gaze at the Bay Bridge and passing ships, and by night, the illuminated Ferris wheel created an incredibly vibrant and romantic atmosphere. The bedding was soft and comfortable, the bathroom was well-maintained, and the amenities were of high quality, leading to a very comfortable overall stay. The hotel's facilities are comprehensive, including an indoor heated pool, gym, and sauna – perfect for unwinding after a long day of exploring. There are several restaurants with different styles to choose from, and the buffet breakfast offered a rich variety, catering to both Japanese and Western tastes. The concierge and front desk staff were professional and polite, and responses to luggage storage and inquiries were prompt. The service truly upheld the InterContinental brand's consistent high standards. Objectively, the hotel has been open for some time, and its overall decor leans towards a mature and classic style rather than trendy minimalist design. During peak check-in times, the lobby can get quite crowded. I recommend requesting a high-floor bay view room when checking in, as the scenic experience is significantly enhanced. Overall, whether you're on a romantic getaway, a family trip, or specifically visiting Yokohama to experience the Minato Mirai nightscape, this hotel is an excellent choice. Its exceptional ocean views coupled with an irreplaceable location make it a top accommodation option in Yokohama.

We stayed here for one night as a group of three and had a wonderful experience. The hotel is a bit old-fashioned, but it was clean, well maintained, and had a charming, traditional atmosphere. We booked a Japanese-style room with futons. The room was spacious and divided into two separate areas, giving us plenty of room to relax. We had a beautiful view of Mt. Fuji from our room, and the hotel’s Japanese garden also offered great views of the mountain. Setting up the futons ourselves was easy, and the room was equipped with yukatas, towels, and slippers for visiting the onsen. The staff were friendly, spoke good English, and made us feel very welcome throughout our stay. Both the onsen and the dinner buffet were included in the room rate, which made the stay feel like excellent value. We enjoyed the buffet before heading to the onsen. There was an impressive selection of dishes—almost too many to choose from! Most of the food was Japanese, and while not every dish stood out, everything we tried was good. Alcoholic drinks were available for an additional charge and were not included with dinner. The onsen was definitely the highlight of our stay. There are separate bathing areas for men and women, and the rules were clearly explained, making it easy to use even as first-time visitors. The facilities were clean and included both indoor and outdoor baths. From the outdoor bath on the men’s side, we had a fantastic view of Mt. Fuji. We had read reviews saying the mountain was only visible from the women’s side, but that wasn’t our experience. Relaxing in the hot spring while looking at Mt. Fuji was unforgettable. The changing and washing areas were clean, and the opening hours were generous. Tattoos are not permitted in the onsen, so it’s best to bring your own tattoo cover stickers if you need them. They are also available for purchase at the front desk, although we found them to be a little expensive. The hotel is located quite far from central Hakone, so it’s worth allowing plenty of travel time. However, it’s easy to reach by bus, and it’s also located right next to the Hakone Ropeway station, making it very convenient for visiting the area’s main attractions. We didn’t use the hotel’s shuttle service because the walk from the nearby bus stop was only a couple of minutes. One thing to keep in mind is that there aren’t any convenience stores or other shops within walking distance, so it’s a good idea to buy anything you might need before arriving. Overall, we were extremely happy with our stay. Compared to many other hotels in the Hakone area, this one was noticeably more affordable, and we felt it offered excellent value for money considering everything that was included. If you’re looking for a traditional onsen experience with incredible views of Mt. Fuji, this hotel is an excellent choice.

The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.

The location is fantastic! It's just a 5-minute walk south from Keikyu Kawasaki Station, and right next to JR Kawasaki Station on the south side. The hotel is in the same building as the LeFront shopping mall. From the hotel's second-floor elevator, you can take a skywalk over the train tracks; turn right to reach the JR Kawasaki Station concourse, or left to get to Muza Kawasaki Symphony Hall. You can also exit the hotel on the ground floor and walk for just two to three minutes. It's right next to Atre shopping mall, which has supermarkets of all sizes, and a huge variety of restaurants. Azona is also very close by. The hotel provides a good selection of complimentary toiletries and skincare products. You can also store your luggage here, and the staff are all incredibly friendly and helpful. While the room size is small, its convenient location and excellent service make it perfect for someone like me traveling with a child and minimal luggage.

I took a bus from Odawara Station, got off at the “Verde no Mori” bus stop, and reached the property in about an 8-minute walk. As it was my first time visiting Hakone, walking uphill from the bus stop while carrying a suitcase made me feel a bit uneasy at first. However, once I arrived, I was warmly welcomed with a welcome drink, and they kindly accommodated an early check-in, which was a big relief. The room was spacious with a beautiful view, and I was thrilled to finally experience a semi-open-air bath, something I had always dreamed of. The location is extremely quiet, making it a perfect place to truly relax and enjoy a peaceful escape from everyday life. There isn’t much around the property. If you have a car, this won’t be an issue, but for those without one (like me this time), I recommend bringing some snacks just in case. Although I didn’t use it, the hotel also seems to offer shuttle service to nearby bus stops. Dinner, which I reserved in advance, was served in a private dining room and featured a kaiseki-style menu. During my stay in late January, the sashimi course originally included bluefin tuna, amberjack, and ark shell. However, because “a Japanese guest (me!) was visiting,” they thoughtfully prepared usubahagi, a fish I had never encountered before. I was truly impressed by this considerate gesture. The sakura shrimp rice cooked in a small clay pot was another highlight. When I couldn’t finish it all, they kindly made rice balls for me to take, which was such a warm and thoughtful touch. Breakfast was also confirmed the day before, and I was able to receive some additional service. Both meals were excellent in quantity and flavor—I enjoyed everything immensely. The flowing hot spring bath in the room requires mixing in cold water and adjusting the temperature yourself, but by running the cold water about 5–7 minutes before bathing, it was not inconvenient at all. Honestly, this is a place that may divide opinions depending on personal preference. For me, however, it was a wonderful stay, and I definitely plan to return. Unfortunately, I didn’t catch his name, but the Japanese male staff member who took care of our meals was gentle, polite, and answered all my questions clearly, which made me feel very comfortable. There was also a young Southeast Asian female staff member; while there were minor communication misunderstandings, she worked very hard. As someone who also works abroad, I sincerely hope she continues sharing the beauty of Hakone and Japan with international guests visiting this inn. Next time, I will definitely stay for multiple nights!

I went on a two-day, one-night hot springs trip from Tokyo to Hakone! My boyfriend and I were looking for a casual, two-day trip, and we decided on Hakone, a tourist destination with great hot springs and fresh air. First of all, there's a train from Shinjuku to Hakone, so it was very accessible. And once we arrived in Hakone, we could take the opposite train to Goura Station, the station closest to our accommodation, which was incredibly convenient! We decided to spend the first day of our two-day, one-night stay entirely in the hotel's hot springs and spend the second day sightseeing. The accommodation is located deep in the mountains, so there's nothing nearby, and the slopes are incredibly steep, making walking around the area difficult. I highly recommend buying snacks and drinks at Hakone Station or a convenience store before departure. If you contact the accommodation upon arrival at Goura Station, they'll come pick you up at Goura Station by car. Be sure to take advantage of their free pick-up service! The accommodation offers an open-air bath and a private bath, both of which can be rented for one hour. I highly recommend it, but if it's fully booked and you can't make it, you can always use the indoor family bath! Please be mindful of the opening times, as all hotel guests use it. :) I used the open-air bath after dinner and then enjoyed the hot springs in the family bath around noon, when there were no other guests. The hotel room doesn't have a separate shower, aside from a sink and toilet, so you'll need to bring a towel, a change of clothes, and shower supplies before entering the hot springs! If you're visiting, be sure to include meal service! As I mentioned earlier, the surrounding mountains mean there aren't any amenities. If you pay extra for meals when making your reservation, you'll receive a clean Japanese menu for dinner and breakfast. The staff were very friendly, and the meals were very satisfying. They even laid out bedding in the room for you during meals. The hotel will also provide a car to nearby Goura Station upon check-out, so just let them know! Afterwards, I took a cable car from Goura Station and traveled around Hakone. I had a great time taking a hot spring bath to relieve my fatigue from the previous day, breathing in the fresh air, and touring to the top of the mountain. :) I definitely recommend Kiritaniso Hotel for your trip to Hakone.

I've always wanted to try a capsule hotel, and I finally got to yesterday! It's about a 7-8 minute walk from Yokohama Station, with a Veloce cafe right next door. It's also super close to drugstores and shopping malls. The front desk staff was very nice.