My stay at DoubleTree by Hilton Toyama was excellent from start to finish. The hotel is modern, stylish, and very well maintained. Its location is extremely convenient, only a few minutes’ walk from Toyama Station, which made traveling around the city and nearby areas very easy.
The room was thoughtfully designed, clean, and comfortable. Despite being in the city center, it was quiet at night and I had a very good rest. The bed and pillows were especially comfortable after a long day of traveling.
The service was also outstanding. The staff were polite, welcoming, and professional throughout my stay. Check-in was smooth, and the signature warm DoubleTree cookie on arrival was a lovely touch that made the experience even more memorable.
Overall, this is a great hotel choice in Toyama. I would definitely stay here again and highly recommend it to anyone visiting the city.
We stayed 2 nights and enjoyed ourselves. The buffet breakfast and dinner were good. There were a large variety of dishes, and they were replenished quickly.
The staff was polite and professional in dealing with the guests.
As we didn't want housekeeping services on the second day of our stay, we were pleasantly surprised when a box with all the daily amenities was delivered to our room.
It was a well run hotel with thoughtful touches to make the guests feel at home.
About 8 mins walk from Toyama Station, which is close enough if you don’t have too much luggage. But in the full summer heat it can be quite difficult.
The hotel is slightly dated but very clean. Laundry and dryer are on the 5th floor. You need your own laundry detergent. Lawson conbini is right across the road so it is easy to get snacks and essentials.
Room is clean and sized well for what you pay for.
We visited almost all the onyado nono in Japan. This one is good as usual, one difference is little private onsen in the room. The water quality is good. Although it is a bit far from station, it offers free shuttle tram ticket (the tram is at the doorstep). The glass museum nearby was worth visiting.
Pros:
1. Room and toilet is clean. Bed and pillows are so comfortable. Room is quite big and can fully open 2 medium luggages. Amenities is also provided but require to take from the lobby which I feel is good. There are also Nespresso machine with capsule provided in the room.
2. Located 5 mins walk from Toyama Station. If require to rent car, Toyota Car Renting is located directly opposite of the hotel. Tram, shinkansen, JR train and Dentetsu train are convenient to take.
3. As is nearby the main station, has lots of restaurants/eateries, convenience mart and mall surrounding. However, do note that most of the shops close as early as 8pm nearby.
4. Soundproof was actually good to my surprise despite located along the road.
5. I had opted to walked to Kansui Park which is actually approx. 10 mins depending on your walking speed. The view and scenery overseeing the alps was so good.
6. It was raining during our stay, we were able to borrow umbrella and shoes dryer.
Cons:
1. Nearby shop closes too early. Not sure if is because of off peak season.
2. Hardly any cons I could think of.
Overall, I recommend this hotel. Great location, service, easily to get food and accessible to transport. Not sure if is off peak season but it was definitely lesser crowd and traffic during my stay at the end of November. It is definitely great time to visit this time if wanted a relaxing trip.
Attentive service and excellent location. The hotel is located on the 5F floor of a shopping mall, which is 1 min away from Shinkansen, train and tram station. We were glad that it was so close to the station as we arrived at late night.
Walkable distance to the famous Starbucks and also museums. Convenient for shopping and food hunting. There is also a small supermarket on the 1st floor.
Mixed feeling about this … it’s a walk from the jr station in the center of the red light district, cheap accommodation, no big deal … but first room the WiFi signal was bad, staff was helpful and changed to another room, again later on the WiFi was not useable, surely the manager knows about it , was planning to stay extra nights but was not possible, next morning manager rely the apologies and room fee was refunded
Stayed in a standard twin room for 2 nights. The room is slightly too warm as it operates on a central heating system. The rest of the hotel facilities are excellent. The staff are warm and friendly. If you do not want to have your room made up, they reward you with 2 QR codes which you can use at the vending machine behind the front desk.
We chose this hotel as it was a street across the Shirakawago express bus stop operated by the Toyama Chitetsu Bus company. It was really convenient for us to use it to explore Toyama as well as take a day trip to Shirakawago.
Very spacious Japanese style rooms with very good breakfast and dinner buffets (dinner highlight was shabu shabu). Also very good Onsen bath with small outdoor ‘rotenburo’. A little bit of a walk to the tram station but the hotel will arrange a car to ferry you. Overall a very positive impression for a first time Route Inn chain guest.
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Oceny: 74
9,3/10
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8,6/10
Very Good
TThere’s A World To SeeReally enjoyed that onsen!
This is a fantastic place to stay with an amazing breakfast buffet, a lounge where you can make creative tradition Japanese arts, big rooms, friendly staff and most of all an amazing onsen.
The onsen here is maybe one of the best we’ve been to and we’ve been to a lot, it even offers a cold bath if that’s your kind of thing.
The down sides (which very minor) are the WiFi which was pretty weak and the fact you’d need to have a car to get out there (which we did, but for some this may be a problem).
Nevertheless, this place is a 10/10 would highly recommend.
FFairyishappyI’m very impressed! The room is spacious compared to Japanese standards and very clean. The bed is soft and comfortable with full amenities. The location is perfect, right next to Toyama Station and the Tram stop, making it extremely convenient. The hotel is above a shopping mall, and there are other malls nearby where you can find everything you need. There’s a wide variety of food and convenience stores close by. You can even walk to Toyama Kansui Park. The staff are lovely and provide great service. I also loved the free water and ice machine. Highly recommended!
GGuest UserLocation is great! Near shopping centres and train station. Drive to Kanazawa and Tateyama is easy too. Car park needs to be booked in advance (need to pay, ¥1000 a night if I don't recall wrongly).
Cleanliness is great. Aisle abit narrow for luggage to open.
Smoking room in the hotel itself, easy for smokers.
Nice tasting Kurobe water provided at the room level. Great touch there!
Enjoyed our stay, thank you!
SsusanyI really enjoyed my stay here. The room is so comfortable and bigger as compared to hotels in Tokyo. The staff are friendly and will answer any questions you have.
The breakfast area have a magnificent view.
I will definitely come back here to stay again. Thank you Toyama Excel Hotel Tokyu!
GGuest UserI had a truly memorable stay at this hotel. Everything was spotlessly clean, and the staff were incredibly attentive and kind throughout my visit. The overall atmosphere gave off a wonderfully authentic Japanese vibe, which made the experience even more special. One of the highlights was the delicious traditional Japanese breakfast — beautifully prepared and full of flavor. What impressed me most was how the hotel made me feel so comfortable and welcome, almost like I was staying at a relative’s home in Japan. It’s a place I would wholeheartedly recommend, and I would love to return again in the future.
XXenTravellerGreat service by staff, very helpful, they received and sent my luggages by Yamato. Carpark right in basement is convenient. If only they didnt provide Chinese made bathroom toiletries (NZ brand). Right across to Toyama castle.
DdanthetravellerThis hotel is a perfect place for our one day stay. And one of the best things at this hotel is a very generous number of amenities provided to guests - bath pads, body sponge, toothbrush kit, and many others. Even though the location is a bit far from Toyama JR station, it’s not hard to find, and it’s quite walkable from the station. The lady at the reception was super nice. She reminded us of what Japanese are really like. If I get a chance to visit his tower again in the future, I would definitely come back to this hotel. 
FFrancia95The hotel in the middle of the moutain. Indeed!!!
The hotel is just short walk from the bus stop. Room was huge, well equiped with amenities. They also provide the skin care as well. The hotel dinner was really good. It was the japanese course with free flow drink. (Sake, Fruit liquir, beer, soft drink). There are a lot of activities inc. Walking on Midagahara wetlands, stargage (japanese only). The hotel is just next to Midagahara wetland which you can enjoy the view of seacloud in the evening and the stunning view of glassland and the mountain in the morning. 10 of 10.
PPeter028The room was spacious and comfortable, and the hotel is right next to Toyama Station. The hot spring bath was very modern, and it was great to have both a cold plunge and a sauna. However, we stayed for several days, and every time we went to the hot spring, there were quite a few people; perhaps there are many guests and the pool isn't very large. It seems the hotel doesn't offer breakfast? Even though there's a convenience store right outside the lobby. The most inexplicable thing is why there isn't a dedicated hotel parking lot? We had to find parking nearby every time, which was quite inconvenient.
Uuka2599The hotel is really close to the station, right between the North and South exits. When you come out, head right towards the M shopping mall. Walk a few steps along the side of the mall, and you'll find the hotel diagonally opposite the Toyota car rental. The staff were all very friendly, and the bed was comfortable. Breakfast was quite generous, and there's a 24-hour drink bar. The hot water for the coffee machine is at the very bottom, indicated by a red button. Just across the street, in the mall, there's that delicious sushi restaurant with self-service ordering – it's fresh and tasty!