Hotele z: Parking w Cambridgeshire, United Kingdom

Very convenient, just nearby bus stop and sansburry( a big supermarket), good view and good breakfast

Excellent

My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues. Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected. I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping. Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place. An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay. I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue. Unfortunately, based on cleanliness alone, I would not rate this stay highly.

Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.

I'm pleased with this accommodation where I stayed on my own for 1 night. Very clean. Shower was hot and effective. Bed was very comfortable, although the duvet did get too warm during the day and I didn't actually get a good night's sleep. No way to turn down room temperature as far as I could tell (this was end of September). Very good location. Only a 3-minute drive from the park & ride, and overnight I parked for free across from Sainsbury's, which is just 2 minutes' walk from Turing Locke. It's not in the city and would've required waiting for the bus if I were to go into the city, but didn't bother me as I quite like staying out of city. Would recommend.

Very basic but extremely comfortable. Good service, lots of hot water and really comfy bed. Perfect for breaking up a long drive with jet lag!

Overall, the hotel was clean and the room was very comfortable. The staff was okay, but I was disappointed with the breakfast options. There were limited gluten-free choices, and when I asked for fried eggs, I was told they don’t do that. There were no gluten-free croissants or cakes, so I ended up just having coffee and something very small compare with other people.Overall, I didn’t feel the breakfast was worth the price

衞生：乾淨 環境：安靜 服務：友好

The Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.  The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.  Once in the pool it was clean and warm.  Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.