Hotele z: parking w Derbyshire, United Kingdom

O godzinie 15:00 zameldowanie okazało się, że pokój nie jest gotowy. Poproszono mnie, abym poczekał i poinformowano, kiedy będzie gotowy. Pani zapomniała, więc wróciłem do recepcji, aby to sprawdzić. Około 15:50 mogliśmy udać się do pokoju. Z okazji urodzin mojego partnera i jednego noclegu zmarnowaliśmy godzinę, czekając na pokój. Po wyjściu z windy nie było jasne, gdzie będzie nasz pokój, ponieważ numery pokoi nie pokrywały się z numerem naszego pokoju. Wejście do hotelu było okazałe i bardzo przyjemne, wieczorem grał pianista. Ściany pokoju były okropnie cienkie, jak się okazało. Śniadanie było bardzo dobre, z dużym wyborem i jakością jedzenia. Lokalizacja była idealna, można było dojść pieszo do miejsc turystycznych i lokalnych udogodnień. Po przyjeździe byliśmy rozczarowani obsługą klienta.

The check in was easy and clear instructions were provided about the facilities. Clean room with comfortable bed. Unfortunately there was no WiFi in the room that I stayed in and no mobile phone coverage on Vodafone for calls or mobile data. WiFi was available in the main building which had a bar and restaurant. The price of the room was very good.

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.

下午3點可辦入住。房間、衞生間面積大，但與房間比窗户小、對面是樓中其他房間的窗户沒有視野，窗户被鎖死無法打開，聯繫前台，説酒店所有窗户都打不開，但因為有換氣設施，住着沒有憋悶的感覺。床舒適乾淨。WiFi速度慢。位置靠近市中心，步行30分鐘到火車站。酒店服務態度差，預付款住3晚，因家中有急事，衹住了兩晚，多次與酒店協商，酒店不給退剩下1晚的預付房費。

Staff were so helpful and guided us through check in. We were given all the information we required and made our stay delightful.

We used to live this hotel since December 2023. This time during our stay the bathroom curtain was very stingy and it’s bad smell spread all over the room. The staff and other facilities are always good. If they take little more care of cleanliness then it would be commendable.

After an excuisite stay at the Stuart hotel over the Easter weekend I thoroughly enjoyed my time In the heart of timeless sophistication which lies an oasis designed for the discerning individual -- I Immersed myself in an exclusive stay that redefines grace and grandeur, complemented by a gastronomic experience that elevates continental flare to an art form — fresh, delicate, and unforgettable moments that has inspired me to book another visit in the near future. ---

All the staff were lovely and more than helpful, the room was so clean and had little touches that made it feel special; tea's and coffee's biscuits. The breakfast that was included in the price was brilliant as well

Explorers Retreat Matlock Bath was a unique and fun experience! As a solo traveler, I loved the quirky cabins and the adventurous atmosphere. The staff were friendly and helpful, providing great tips on local activities. The cabin was clean and cozy, perfect for a solo retreat. The location was stunning, with easy access to beautiful walks and the charming town of Matlock Bath. While the facilities were basic, the overall experience was fantastic. It's a great choice for anyone seeking a bit of adventure and a taste of nature.

Excellent location, just few minutes walk to the train station. Good service from the team as well. There’s microwave available in the lobby for guests to use if needed, which came in handy if you’re having a takeaway. Breakfast was also included where the variety of food available is acceptable. Will definitely visit again if needed.