Hotele z: parking w West Yorkshire, United Kingdom

„From the moment I arrived until the second I left I felt truly taken care of. The staff were incredibly friendly the room was spotless The bed was unbelievably comfortable. Everything was perfect and exceeded my expectations. This was hands down one of the best hotel experiences I’ve ever had. I can’t wait to come back. Highly highly recommend. Thank you Hilton for the amazing stay!”

„We strongly recommend this hotel where we have stayed many times before. The service, free breakfast, rooms and location are excellent. The location is very close to trains and buses and also only a short walking distance to the City Centre. Really excellent for a wonderful short break.”

„This was the best value-for-money accommodation during my 20-day in-depth tour of the UK. The location is practically central, just a few hundred meters from the train station. There's public parking next to the hotel, though it's a bit pricey at £37 for one night. Right next to the hotel is a shopping mall with everything you could need, including lots of great food. There's a Thai restaurant there that's particularly excellent. If I ever come back, this will definitely be my go-to hotel again 🏨”

„Stayed in twin room on second floor. Check in was easy, staff really friendly and service excellent. Room was lovely. Comfortable and quiet. Good facilities and shower was fantastic. No hot buffet breakfast, but you ordered from a menu. Portions small but very tasty. There was a cold continental style buffet. The young lady who served us both mornings was delightful. Nothing too much trouble. Wish I had taken her name to name drop her specifically on this review! Location was excellent. Around 5 mins walk from the station and 2 mins walk to all the shops, restaurants and bars etc. When checking out at 11, the hotel allowed us to keep our bags there until 6pm as our train wasn't until early evening. Saved us a bad back carrying them around! All in all, excellent stay and would be my first choice hotel if / when we return to Leeds.”

„Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely”

„During a difficult personal visit with no definite leave day, the staff couldn't be of more help and understanding. Thank you to all the team.”

„Great location for our stay, central for what we were there for. Pricey for what you get but for the time of year it was to be expected. This was a very rare mother/daughter night away for my daughters 15th birthday, info as added to our “special occasion section” upon booking but sadly no note or card upon arrival. Hotel was spotless but our room (209) had a potent stench of sewerage upon check in. Bed was SO comfy which was a plus. S”

„Hotel może pochwalić się bardzo dogodną lokalizacją, co jest jednym z jego atutów. Ogólnie było czysto, ale kilka problemów negatywnie wpłynęło na nasz pobyt. W naszym pierwszym pokoju było nieprzyjemnie zimno, połowa świateł nie działała, a kran w łazience był luźny, co sugerowało brak odpowiedniej konserwacji. Po zgłoszeniu problemu z ogrzewaniem zostaliśmy przeniesieni do innego pokoju. Okazało się jednak, że nie tylko my mieliśmy ten problem – inni goście również zmieniali pokoje z powodu niskich temperatur. Wygląda na to, że ze względu na wielkość hotelu personel może nie mieć czasu na sprawdzenie systemów ogrzewania we wszystkich pokojach. Co gorsza, w pokojach robiło się bardzo duszno, co utrudniało znalezienie komfortowej temperatury. Kiedy poprosiliśmy o dodatkową pościel, ponieważ było nas troje, a zapewniono tylko dwie kołdry, poinformowano nas, że obsługa sprzątająca nie ma jej dostępnej. Było to zaskakujące i uciążliwe, ponieważ podstawowa pościel powinna być zapewniona wszystkim gościom. Pościel, mimo że wyprana, miała widoczne plamy na niektórych prześcieradłach, co psuło ogólne wrażenie czystości. Dezorganizację pogłębiał fakt, że personel sprzątający pracował w bardzo nietypowych godzinach. Kiedy wróciliśmy z kolacji grubo po 22:00, sprzątanie pokoi nadal trwało, co było nieoczekiwane. Kolejnym frustrującym problemem był niedziałający przycisk przywołania windy (do zjazdu w dół) i brak jakiejkolwiek informacji o tym fakcie dla gości. To dodatkowo zwiększało niedogodności i uwypuklało brak dbałości o szczegóły. Ogólnie rzecz biorąc, lokalizacja i czystość są pozytywne, ale hotel boryka się z poważnymi problemami konserwacyjnymi, nieregularnym ogrzewaniem, niedoborem podstawowych udogodnień, takich jak dodatkowe kołdry, nietypowymi godzinami sprzątania oraz przeoczonymi problemami, takimi jak zepsute przyciski windy. Rozwiązanie tych problemów mogłoby znacznie poprawić komfort gości.”

„Great location,very quiet peaceful area beautiful room and very clean I lived it . But my stay would have been better if everything had gone smoothly I Just had a problem with the hotel asking for a deposit and not accepting cash for it , I do understand policies are different but after a 12hour flight plus 3 hour train ride all I needed was to get my room and rest but I had to sit for over 20 plus minutes trying to figure out what to do with my situation.I suggest they should be more accommodating and attentive to different situations and customers circumstances rather than just saying we don’t accept this and not willing to find a solution to help. Later on after about 30 minutes or so a very nice friendly manager came to my rescue and found a solution .which could have been done in the first place than having a customer wait for long because someone else is not willing to budge and understand a situation and find a solution.”

„The location is unbeatable, but it was the service that truly stood out. A huge thank you to Anitia at reception for her exceptional help. My partner and I had accidentally booked an accessible room, but we preferred a standard double for the bed comfort. Anitia handled the switch seamlessly and with such a positive attitude. She made our stay much more comfortable!”