Hotele z: Pools w Jilin, China

Beautiful hotel. Grand entrance with chandelier. Easy check in. Warm welcome from staff. Hotel staff Assisted with every request and made the holiday pleasant. Room had beautiful river and city views. Was actually better than the pictures online. Breakfast location: High ceilings and full windows overlooking the city and river. Spacious. Great selection of different cuisines. Highly recommended. Will definitely visit again.

Our family of 4 had a wonderful 2 nights stay in mid December. The great service started even prior to our stay as we had 2 personal concierge 小张 & 莹莹 assigned to us. We had requested for connecting rooms via Trip and 小张 & 莹莹 contacted us directly via WeChat. They not only helped us get connecting rooms, they also gave advice and helped to arrange for our luggages to be sent to the hotel while a private driver (additional cost) picked us from the train station to start our tour of Changbaishan immediately so that we do not have to waste time traveling. All the staff at the hotel were wonderful as well. Our room package included 3hr ski tickets and access to the natural hot spring. It was our family’s first time trying to ski and we asked our personal concierge to arrange for private coach (additional cost). Immediately upon arriving at the ski lodge the coach was waiting and led us through the entire chaotic process of collecting and wearing the gears. The hotel has direct unlimited access to the hot spring and it was also a great experience not to be missed (Don’t forget to pack your swim wear!) It even has a fish pool where we dip our whole body. There’s also a Cute Pet Paradise with different animals you can feed. Overall there’s plenty of activities for everyone and we will definitely highly recommend the hotel to everyone coming to Changbaishan.

This hotel is absolutely perfect for families with kids! The location is unbeatable, right across from Dinosaur Kingdom and close to the Folk Village. The rooms are clean and modern, and the kids absolutely loved the family climbing room. The hot spring area is huge, with lots of pools and clean water, plus an infinity pool. The service is warm and friendly, and the breakfast is plentiful. Staying here makes playing and soaking in the hot springs a one-stop-shop, making travel with kids super easy and worry-free. Our driver even said it's the best service in all of Yanji! ✌

Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.

I remember this place being guarded by armed soldiers back in the days when I grew up in Changchun. It hosted many top officials from China and many other countries. It was a surprise to see it open to the public now. We had a great experience staying there. This compound is unique in that it sits on a large piece of land with lakes, walking paths and bridges. This hotel is old but beautifully maintained over the years. It is quiet at night, a nice change from the busy city. The breakfast buffet doesn't have many Western options, but very good regardless. Friendly staff.

Super good location. The Ski entrance just infront of the apartment. A lot of eatery shops nearby . i think if the owner can provide two ventilation fans on upstair two rooms that will be great as no ventilation on that rooms . All need to depend on ground floor’s window. The rest of the other things are good. We still will come back again for this good location.

Beyond Five Stars: Sheraton Changbaishan & Manager Xiao Xie Turn Hiccups into Hospitality Highlights Our family holiday at the Sheraton Changbaishan was transformed from a great ski trip into an unforgettable story of genuine human kindness, thanks entirely to Front Desk Manager Xiao Xie. His service didn't just meet expectations; it redefined them. From Late-Night Arrival to Instant Support Arriving on the late Spring Airlines 9C7751 flight at 21:21, we were weary travelers. Xiao Xie, on his night shift, welcomed us with calm efficiency. He masterfully explained our extensive 6-night package—daily skiing, hot springs, water park access, and shuttle service—making it all instantly clear. The Heart of Hospitality: Personal Intervention What sets Xiao Xie apart was his proactive help when small obstacles arose. He didn't just give directions; he provided solutions: 1. WeChat Pay Hiccup: When we couldn't access a convenient unmanned shop due to a mobile payment issue, Xiao Xie didn't hesitate. He stepped in and paid for our items first, trusting us to settle it later. This act of personal trust and immediate problem-solving was astounding. 2. Power Bank Rescue: Realizing we needed a portable charger, he seamlessly assisted with the rental process, ensuring we stayed connected. 3. Hot Springs Ticket Resolution: When there was a minor glitch redeeming our included Hanna Hot Springs tickets, he took personal ownership. He didn't just make a call; he followed through until the issue was resolved and we gained entry, preserving our evening of relaxation. 4. Local Guide: Beyond the resort, he offered fantastic recommendations for local eateries, leading us to some of our best meals during the trip. A Testament to Exceptional Service Xiao Xie operated with a philosophy that no guest concern was too small. His assistance during the night shift was particularly valuable, providing a constant, reliable point of contact. He embodies the true spirit of hospitality—anticipating needs, solving problems with grace, and investing personally in the guest experience. The Verdict The Sheraton Changbaishan offers a fantastic product: a seamless booking, incredibly valuable ski/activity package, and comfortable amenities. But Xiao Xie is the soul of the place. He turned potential frustrations into memorable demonstrations of care. Thank you, Xiao Xie, for your exceptional kindness and professionalism. You didn't just manage the front desk; you managed our entire experience, making it perfect. We will return, in no small part because of the service culture you exemplify. Highest possible recommendation. This hotel and its staff, led by individuals like Xiao Xie, deliver not just a stay, but a truly worry-free and heartwarming holiday.

This was my first time stay at Shangri-La Changchun and I was not disappointed. I felt welcomed when checked in. Ella at the front desk is professional and friendly. She introduced about the room facility to us, made the check-in process smooth and gave us free upgrade (Thanks, Ella!). The room we stayed was clean with beautiful view. The facility was nice. The breakfast was delicious and there were so many varieties of great food to choose. The cleaning lady was friendly and had her job well done. The staff also helped us call taxi. The fitness club and pool are great. We had dinner on the 2nd floor. The food was wonderful and the waiter was very friendly. The location of the hotel is central and perfect as a base in the city. We had an early check-out and need to rush to the airport. The gentleman at the front desk made the checkout extremely brief and wasted no time in getting us a taxi. All in all, we had a very pleasant and lovely stay at Shangri-la. We highly recommend this hotel and would love to stay again when visiting Changchun.

Excellent value for a five-star hotel, and Lena was incredibly professional! I compared several five-star hotels in Changchun, and this one had the best location and price. Lena's service was even better than many high-end establishments. She proactively helped me with my luggage to the elevator and gave me useful tips during check-in – so thoughtful. The room had a separate wet and dry area in the bathroom, and the shower had great water pressure. The cleanliness was impeccable, not a single speck of dust. Definitely worth every penny.

Właściciel jest przemiły! Zarezerwowany przeze mnie pokój znajdował się obok remontowanego obiektu, a właściciel bezpłatnie przeniósł mnie do cichszego pokoju. Pokój był pięknie urządzony i nieskazitelnie czysty. Projektor laserowy był bardzo wyraźny, a do tego mieli nawet program członkowski. Największą zaletą jest lokalizacja – tuż nad Fortune Plaza, z windą prowadzącą bezpośrednio do centrum handlowego. Mogę jeść pyszne jedzenie każdego dnia! Uwielbiam to miejsce!