Hotele z: Pools w South Aegean, Greece

⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome. The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful. The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay. The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit. A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful. The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices. One area that I feel the hotel should seriously look into Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came. Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation. A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience. Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent. A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby. We would happily recommend this hotel and would love to return again in the future. ❤️

We arrived pretty early in the morning, and the front desk lets us check-in once our rooms are ready even before the normal check-in hours. The rooms were well cleaned, and the location is fantastic. Just a few minutes walk to the main square in Fira, and a few minutes walk to the bus stop in Fira as well. All the staffs working at the hotel is just amazing, everyone is friendly and have been of great hospitality. However to note that there are no shampoo, conditioner and toothbrush provided. Other than that everything else is great. Would definitely recommend for those on a budget, and have certain standards for the rooms.

The room facilities are generally good, the bathroom is too small, and the water is very slow when taking a bath. The breakfast is formal and the service is good. It requires an extra bed and will be delivered immediately. Good location, very close to the beach.

The best thing is the location, the sea view is unbeatable, and the sunset is extremely beautiful. I personally think it is better than Ohia. The handsome guy at the front desk is very considerate. The airplane air conditioning code is wrong, so the handsome guy directly carried the electric heater he was using upstairs to us, which was warm. The breakfast was delivered to the room, which was rich. There are 2 blue-roofed chapels nearby, which are a few minutes' walk away. Disadvantages: Hygiene needs to be improved, there are hairs on the sheets and sink

We’d like to express our heartfelt gratitude towards Ms. Margarita and the team at the Cellia Retreat Suites, for their world class excellence of hospitality and making our stay one of the best experience in Greece. We’d like to especially thank the duty manager Margarita for the following: 1. Providing swift assistance to our oversight in duplicate booking, and proactively contacting the travel agent so we could cancel the duplicate booking and receive refunds within the same day 2. Is very knowledgeable about the island; she has provided personalised itinerary recommendations based on our preference; she has made very thoughtful arrangements regarding transport and restaurants, including recommending a trip to the Santos Wine Winery which offered us the best sunset views of the island we have ever seen. 3. Is extremely friendly, always greets guests with a big smile, and she has made our stay a superbly wonderful and pleasant experience. In addition to the warm hospitality, the property is a lovely place to stay; the pool has a beautiful view and the breakfast is wonderful to the eyes and our stomach. Thank you Ms. Margarita and I’d highly recommend visitors to stay at the Callia Retreat Suites next time they visit Santorini.

Service: I want to give a huge shout-out to the handsome Greek gentleman at the front desk. His service was meticulous and attentive; he helped us book a rental car, recommended boat tours, and suggested sightseeing routes. He also pre-ordered breakfast based on our preferences and even helped us load our luggage into the car when we left, as there was a rocky path that was difficult to navigate. Extremely professional! On the island, you have to drink bottled water, and the hotel provided a bottle daily, which was a great touch for guests. Environment: It's very close to the Mediterranean Sea, so you can lie back and gaze at the blue sky. Right outside, you can access the Fira cliffside walkway, perfect for seeing the blue-domed churches. Facilities: Quite new, and comes with toiletries and disposable slippers. Cleanliness: Generally good, cleaned daily, very spotless.

Positives: We stayed in a Bungalow Family Room which was spacious, beautifully designed, and had a lovely outdoor area. It was quiet and peaceful. Towels were changed and bins emptied daily. The hotel is perfect for families with younger children (up to about 8 years old). We went with two boys (4 and 8), and they loved it. The two slides kept them entertained, and the beach bar was excellent—always cocktails and snacks available. There were plenty of sun loungers, especially on the beach, with no need to wake up early to reserve. That made the stay very relaxing. The entertainment team was great—friendly, not pushy, and always offering activities. They were amazing with children, and the mini disco was the best we’ve seen so far, with all the staff putting their heart into it. Evening entertainment suited all ages, and we especially enjoyed the beach party. Negatives: While most of the staff were lovely and smiley, the reception team was disappointing (except the lady who did our check in efficiently on the evening we arrived and explained everything). On several occasions when I asked questions, they seemed abrupt and in a hurry, even when no one else was waiting. The biggest drawback was the food. It really needs improvement and is the main reason for the lower rating. Most meats were dry, with little variety. Even simple dishes like Greek salad were below standard. The buffet was very pork-heavy, which made it difficult for us on some days since we don’t usually eat pork. Desserts were the worst part, mostly inedible, just cream and jelly-like options. The wine was also very low quality. Another issue was cleanliness of the public bathrooms, especially those near the pool. They were not well maintained, and I even saw a cockroach in one of them. Our room also had these tiny worm like snakes (apparently harmless and called ”blind snakes”) We first thought it was one that lost her way but we ended up finding one or two everyday and getting them out. We did ask someone to come and sort it out, but they told us they were harmless and didn't do anything other than getting them out. We love the sustainability concept and appreciate that they grow their own vegetables, but unfortunately, we didn’t see this reflected in the meals. It made us wonder if it might be a bit of a waste of time and money, since the menu didn’t seem to highlight those fresh, organic fruits and vegetables. As a whole, we felt everything about the hotel except the food was great but on this basis, we wouldn't come again.

Everything is just fine and perfect—the hotel, the location, everything is just perfect. The people are so nice, but there was one thing missing. We had a problem with the AC, and we asked for their help twice (we needed to turn it off, and it wouldn't turn off, so we asked them). They came, checked, and then left, and they never came back or did anything. It was a little disappointing. Other than that, nothing—everything was on point.

The biggest advantage of this hotel is that it is in a good location, very close to the Ferra station, and there is a big supermarket opposite, the price is cheap, you can replenish mineral water and snacks at any time. Others are more ordinary. The room at the time of check-in is very noisy near the road. I immediately changed the room away from the main road. The window is opposite another hotel. Sometimes there will be construction sounds in the morning. The most incredible thing about the hotel is the bathroom. There is no place to put toilet paper and bath liquid. The toilet paper is placed on the sink outside the door and the toilet can be opened. The hygiene will be cleaned every day. We stayed for four days. The breakfast is quite rich and will change the pattern every day. Standing by the pool, you can see the sea. The price is still affordable in the holy island. Service needs to be more proactive and enthusiastic.

The hotel is very good! Good location and good scenery. The room is facing the sunset! The swimming pool is also great. It is relatively large, where you can bathe in water or swim, or you can sit next to it and have some drinking and chatting!