Hotele z: Pools w Banten, Indonesia

The studio room refered by the listing,resembles close to a superior sized hotel room with a queen size bed, a small desk corner and a small kitchenette by the door entrance, equipped with a well functioning fridge. For the price value point, i would say the room listing is worth the room, location, and POLITENESS of the service rendered (yes... Just the politeness, but efficiency wise..... I'll explain) Anyone who is looking to book this room for future conveniencies near the BSD ICE... MAKE SURE you are familiar with the malay/indo language... Or at least have an indonesian number or friend... As it would turn out to be a nightmare for the international guests... Before the check-in date, you'll be approached through trip.com's message channel by the vendor who will ask you for your check-in time and check-out time. Why? Because this isn't a hotel, and the reception counter staff under the apartment isn't the check-in person in charge ..... It is actually managed by a third-party called travelio, a local travel agency within Jakarta. Summarised: 1. They will ask you to download the travelio app (language available in english and indonesian only), to process your check-in and submit deposit through there. However, my problem was, i was unable to input my booking ref & pin (information sent to your email after booking) due to ”incomplete profile information error” which would lead me to thinking it was verifying my phone number (your travelio account becomes unable to verify after 3 failed OTP attempts, which the OTP never arrives regardless of choosing sms or whatsapp) 2. Their travelio support team and customer service, only allows communication through whatsapp texts, no calls. Meaning... U might have to wait while you panic. 3. Throughout the whole nighmare checkin process, they insist on downloading the travelio app. (Suspicious for trip.com to have included a 3rd party travel agency, but things happen, and my experience with trip.com ended on a good note with professional staffs trying to follow up on a consistent basis) Regarding the room small problems found which i shared with the travelio agent as well: 1. The bedsheets had several yellow stains, but no bedbugs and foul smell detected. 2. Entrance door can only be locked using a normal key, and the key was slightly out of shape, making it hard to lock from the outside. 3. There was no hot water for showering. 4. If you book the room for long stay, do note this is not a hotel, so there will be no daily housekeeping and replenishment of amenities provided (body soap, shampoo and dishwashing liquid in a small 50ml bottle. NOTE: the shampoo and body soap do smell nice, but they do not foam up. It is better to buy them in a small indomart located just underneath the apartment) 5. There is no water kettle. You will have to boil it like you are cooking :D In conclusion: Book this place if you have experience with travelio or well versed with indonesian language (they did reach out to me in english after some time, but the efficiency takes way too long). The travelio people whom i have met are very polite, but when it comes to check out.... As they do not have a person in charge at the apartment, it means you do not have the flexibility of checking out whenever you want... And that means, pay close attention to what time your flight is.

Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.

Quite pleasant...plenty of hot water...the pool is too small for 3 towers...but it's fine if you're staying in a villa. The indoor pool isn't really for guests like me...for under 400, it's worth it...above 400, it doesn't feel like good value...but overall, quite pleasant.

Lovely hotel, great value for money, nice breakfast options, pleasant pool. Stay here every time we want to be in tangerang! Staff are friendly and helpful too. I do have a suggestion though: I wanted a king bed non-smoking room and all deluxe rooms were occupied I asked if the double beda could be put together but would have been happy to pay extra to upgrade to executive but was not offered.

Staying at the DoubleTree by Hilton Jakarta Bintaro Jaya was truly an impressive experience. The hotel is comfortable, clean, and the service is friendly and professional. One of its main advantages is the strategic location, directly connected to Bintaro Jaya Xchange Mall. This makes it incredibly convenient for a leisurely stroll, dining, or shopping without having to leave the area. The hotel facilities are also comprehensive and suitable for families, including those with children. Overall, the stay here felt practical, comfortable, and enjoyable—a perfect choice for a staycation or a short trip.

Great strategic location, close to the mall. The atmosphere feels like you're not even in the city, with Bali-like vibes. Every room has a bathtub, which is great for families with small children. The sports club also has many facilities. The only downside is the number of mosquitoes outdoors.

This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long. The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays. The swimming pool and kids play area is very nice, the spa, the gym and also the shops. The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave. Overall very nice stay during our vacation, very pleased with the food and services.

Despite initially I have difficulty on checking-in because my message through the apps didn't quickly replied when I arrived at the apartment, but finally I manage to call the owner. So, I'm suggesting you who wants to book this place, to also actively approach the owner through the phone number mentioned in the apps for smooth process. The owner was so friendly and informative. We can ask anything to him. When we enter our room, fits as its description, where it suitable for 3 person with 2 rooms. The amenities also quite complete, such as: towels for each person, dental care, soap and shampoo including eating utensils. Also there's magic jar/magic com to cook rice or warm our food and electric kettle. But I will be grateful if you can provide the dish soap and rug in front of the bathroom as well. (Is it too much if I ask mineral water bottles as well?) Easy for check-out, just leave the key inside the unit and the owner will pick it up later. Aside from that, since this place has many restaurants and convenience stores across from the building, no need to worry for starving in the middle of the night. Thank you for the convenience and definitely will return to this place for another staycation with my friends.

Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ (￣▽￣～)~

I stayed here the night before an event for BSD. I arrived much earlier than the check-in time, intending just to drop off my luggage. However, my room was already ready, and they kindly let me check in, which was a huge help. The event venue was right in front of the hotel, which was incredibly convenient. The hotel room was spacious, and the shower had hot water, making for a comfortable stay. The amenities were by Senseisha. It's also close to Aeon Mall, so finding food was never an issue. Breakfast was a buffet centered around Indonesian cuisine, and it was delicious. I'd definitely like to stay here again if I have business in the area.