Hotele z: Pools w West Sumatra, Indonesia

Big hotel. Wifi unstable. Breakfast is good. Location a bit away from the main town.

Dziękuję za doskonałą usługę, zwłaszcza dla zespołu FO, pana Noval i HK, pana Jeffry.

We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.

The cleanliness inside room really need to be improved a lot. I got bath towel with stain and visible stain insode the bathroom near the sink. TV was not working and the TV's screen got something on the surface. However, the variety of foods during breakfast buffet was good. My first and last time stayed at this hotel.

Check in was smooth but could do with giving more information about the hotel. During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo. I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.

Totally is fine. But I really don't like dark room. There were 2 bulbs down. I call that service at 6 pm, they directly came to check and they came back with new bulbs at 9pm. Maybe the replacement not available at that time. But because my children were sleeping at that moment so I cancel it.

This hotel bedroom was nice & clean but the bathroom was a bit tired and grubby. The rest of the hotel was very good in terms of breakfast choice & quality and the staff service was very good.

Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi

Overall is ok , the room looks abit old but overall is clean , breakfast area is nice

Hotel yang sangat cocok untuk menyepi dari kebisingan ibu kota/keramaian. Tempat nyaman, udara sejuk, pemandangan bagus banget. Rekomended