Check in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
The cleanliness inside room really need to be improved a lot. I got bath towel with stain and visible stain insode the bathroom near the sink. TV was not working and the TV's screen got something on the surface. However, the variety of foods during breakfast buffet was good. My first and last time stayed at this hotel.
In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers toiletries and towels within a few chosen chambers.
Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
Fantastyczny
Oceny: 135
9,6/10
Cena od
186 BRL
za noc
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9.4/10
Amazing
かかまきりThe modern decor was lovely. It was also nice to receive a welcome drink at the rooftop bar. Just one thing: there's no changing room in the room, and the toilet and shower are directly integrated into the main space. This can be a bit awkward for couples when changing.
AAg.jpgI chose this hotel mainly because of its proximity to the airport, and for that, it definitely delivers. It’s convenient if you have an early flight or are just passing through Padang. That said, there’s not much within walking distance around the hotel, so I’d recommend taking a taxi or Gojek if you want to go out for food or explore a bit. I went to dinner at Rumah Makan LAMUN OMBAK and highly recommend it — really good food and definitely worth the short drive.
The service was excellent. Everyone at check-in was genuinely kind, welcoming, and helpful. They helped recommend places to eat and made the stay feel easy and comfortable. Definitely 5/5 for service.
Cleanliness was probably the weakest part of the stay. The sheets didn’t feel fully clean, and the bathroom had a strong cigarette smell. The bathroom vent also seemed pretty dirty and may have had mold. That said, the AC worked well, the room was affordable, and overall it gets the job done.
You do have to adjust expectations a little — this is Padang, not a luxury resort. Overall, I’d say it’s a solid budget airport hotel if convenience is your main priority. It was quiet and no construction so that’s important to me.
NNadianThe hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.
AAnnynawatiThe hotel didn’t have family room but i have received connecting room which is suitable for my family trip. For hotel room spacious, i book without breakfast since i would like to try outside culinary. Found this restaurant nearest to the hotel. Their food so delicious and vibe padang tu terasa banger. No room picture but recommended. The view from my room superb.
OOpenEyesOnTheWorldLocation good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy.
Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.
GGuest UserThe hotel room was spacious and the service was excellent. My child left a piece of clothing in the room and they helped us pack it in a bag and brought it to the lobby. It would be even better if there were two sockets installed at the head of the bed for charging mobile phones!
AAnonymous UserHad a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
IimmelukDespite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.
GGuest UserWe stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.