Hotele z: Pools w Punjab, Pakistan

„Superb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.”

„Firs time stayed in this hotel and honestly it’s 10 on 10 . Amazing location and great atmosphere.”

„We had an excellent stay. The hotel and the staff were amazing throughout our stay of 10 days. The breakfast and the location was also superb. Cannot fault it for anything. The complimentary airport drop off and pick up was added benefit which other hotels do not provide. We will be coming back again.”

„Pretty much spot on. Location isn’t bad but it’s not amazing either. But it’s perfect for everything else. Great team, simple check in and check out and everyone was really nice. Rooms were spacious and very clean. Good air con in the room and a very comfortable bed! Highly recommended.”

„It was Great experience to stay here Room size and comfort is outstanding Staff is also very helpfull and good Food and breakfast buffet was so delicious”

„Booked a room from *********** the room was noisy and the view was in Parking lot of hotel. Room was clean and service was good. The was only the Parking and noise cancelable windows.”

„The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.”

„Overpriced for the service provided. Asked for airport service but they couldnt reply even if they were online on whatsapp. Cleanliness was average. Dusty.”