Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
Dobra lokalizacja, bardzo czysto, miła obsługa. Przyzwoite śniadanie. Blisko lotniska.
Basen to raczej basen do zanurzania się, a nie pływania. Jest bardzo mały.
Plaża nie nadaje się do pływania. Okropne, ile plastiku i śmieci jest na plaży. Zbieraliśmy tony śmieci podczas każdego spaceru. Wokół jest mnóstwo koszy na śmieci – przybitych do palm, więc to czyste lenistwo. To oczywiście nie wina hotelu, ale okolica byłaby o wiele bardziej atrakcyjna, gdyby ludzie starali się wyrzucać śmieci.
Zatrzymaliśmy się tam na noc, aby następnego dnia rano zdążyć na lot. Hotel znajduje się około 10 minut jazdy od lotniska. Chociaż hotel zapewnia bezpłatny autobus wahadłowy, po przyjeździe należy zadzwonić do hotelu, aby poprosić o transfer. Obok znajduje się mały obszar handlowy, dzięki czemu można łatwo kupić przekąski, napoje lub zjeść posiłek poza hotelem.
Hotel is conveniently located on the beach.
The room was nice, simple and clean.
In particular, the customer service at this hotel was incredible. The ladies at reception were so helpful with how to get around Nadi using the bus system and also at making sure tourists like myself were not being scammed by taxis. All the staff were lovely and had such beautiful smiles every day.
One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.
Нам сделали апгрейд номера, дали с видом на море. Это было хорошо)
Обслуживание в баре и ресторанах было не очень качественным. Официанты попросту забывали о гостях за столом, подолгу несли меня и еду.
Массаж и маникюр посредственны, просто погладили часик по телу.
Отдельно хочу сказать, что при выезде (check out) в счет включили стоимость напитков из мини бара, как будто им пользовались каждый день, хотя мини-бар мы не трогали совсем.
Поэтому стоит внимательно проверят счет на оплату, который вам предлагают в отеле.
Как остальное было отлично!
Where disappointed, room was not like the pictures . Was advertised as a deluxe room bur was very old and small. When walking to our room we walked over mats that were covering a hole . The back door of our room only had a chain to lock and we hadn't realized there was no internet. We realized immediately that we would not be comfortable and decided to leave immediately. We asked If we could at least have 1 night of our 2 nights already payed reimbursed but we're declined.
Very friendly people, very welcoming and peaceful.
Food are so delicious.
I would recommend it to anyone who wants to be free from stress to visit Duadua resort.
The hotel is a bit aged but well maintained. The fire show on Monday night is impressive and entertaining. Kids club is a bit small and doesn’t have much to do inside. Outside playground is nice and new.
Obiekt Yue Lai Hotel, usytuowany w miejscowości Suva, oferuje ogród, bezpłatny prywatny parking, taras oraz bar. Odległość ważnych miejsc od obiektu: Fiji Golf Club – 5,1 km. Oferta obiektu obejmuje usługę konsjerża oraz restaurację. Dla Gości zapewniono takie udogodnienia, jak obsługa pokoju i całodobowa recepcja. Personel służy także pomocą w przechowaniu bagażu.
We wszystkich opcjach zakwaterowania w obiekcie znajduje się prywatna łazienka z prysznicem i bezpłatnym zestawem kosmetyków. Z wybranych opcji zakwaterowania roztacza się również widok na miasto. W każdym pokoju w obiekcie zapewniono klimatyzację i prywatną łazienkę.
Serwowane jest śniadanie w formie bufetu, à la carte lub pełne angielskie/irlandzkie.
Lotnisko Lotnisko Suva znajduje się 21 km od obiektu. Goście mogą skorzystać z płatnego transferu lotniskowego.
1 ocena
7,1/10
Cena od
9 220 INR
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące spa w mieście Viti Levu Group
Zobacz opinie gości na temat hoteli w: Viti Levu Group
Zobacz wszystkie
8,2/10
Very Good
ZZoeZoeLo1. I arrived at the hotel at 9am, because of the room not yet ready, we wait until at 1pm, the staff said the room is almost check out, will be ready at 2:30pm, we wait for almost 6 hours, until after 3pm, it's the check in time, the staff said the room still not yet ready. OMG... but at last, thank you to Trip.com for resolving the problem; we got a refund for the first night.
2. Room service is really bad; the box of tissues, the shampoo, and the body lotion all need to wait for a day to refill.
3. The lobby is very, very small, does not look like a 5-star hotel, and many people sleep on the sofa; they also wait for a long time to check in.
4. The Fiji Airlines counter is not open all the time, so we had to take the luggage by ourselves and check in at the airport at last.
5. The only good point to stay is that the port is very near, it's convenient for island hopping, and the restaurants are not bad.
Llp_948Overall, the hotel is beautiful and offers a very pleasant setting. The facilities are well maintained, and the atmosphere is relaxing. A special mention to the staff, who are always present, smiling, and genuinely willing to help at any time, their service is definitely a strong point of this hotel.
However, there was a significant issue regarding the room booking. I had reserved a room with an ocean view, and the photos clearly showed this. Upon arrival, I was assigned a room set far back, with no real ocean view. After speaking with reception, I was told that the photos were inaccurate and that the issue came from Trip. Regardless of whether this is the responsibility of the platform or the hotel, this situation is simply not professional and creates unnecessary disappointment.
For those specifically looking for a nice ocean view, this may not be the right place. The water itself is not particularly appealing, as it appears green and not very clear.
Access to the hotel is quite unique, as you need to take a small boat (about one minute) to cross from one side to the other, which can be a nice experience but may not suit everyone.
Lastly, if your room is located far from the reception area, you will need to rely on golf car to get around the property. Unfortunately, these are not always readily available, which can be inconvenient.
In summary, the hotel has great potential thanks to its setting and excellent staff, but some aspects, especially booking accuracy and logistics could be significantly improved.
GGuest UserThe rooms are tastefully decorated and well-equipped, and the views are absolutely perfect. The restaurant quality is also good, and watching the sunset at the fish bar was a fantastic experience. The staff are all incredibly well-trained, enthusiastic, and professional—it's not just a few individuals, but every single employee is welcoming and ready to assist with anything you need. Marriott's hotel training really shines through here. If I had to nitpick, the hotel sofas are a bit dated and starting to yellow slightly, and while the bed sheets are clean, they also show a bit of age with a slight yellowish tint. On a positive note, the bed and pillows were incredibly comfortable; I rarely sleep this well in a hotel. This is definitely a highly recommended top-tier hotel in Fiji.
GGuest UserWished we’d stayed longer! We used as a quick 1 night stay before departing for an island stay ferry. However after staying here, we’d recommend staying here and doing day trips to islands. Great location only 10 mins coach journey to the ferry port.
One of the best breakfast selections we’ve had anywhere in the world - variety & freshness. Fantastic spacious & clean room, loved that specially filtered meant tap water was available, and the free reusable drinks bottle was a nice touch.
Didn’t get to use the pool in such a short time, but it looked lovely. Would highly recommend!
MMizLilyBeeJust needed a quick nights rest before an early morning flight. Smugglers was just what I needed. Guest service was efficient, location is conveniently on the beach restaurant was delicious and the room facilities were clean. They even had an airport shuttle for my sunrise flight.
GGuest UserYou can watch fish in the sea and feed them. The scenery is pleasant. The bed in the room is big, but the room is small. It is very comfortable in the sea water in summer. The fish can be seen most clearly in the sea. They are colorful and very beautiful. It is worth a visit. It is very suitable for bringing children to play
JJasminlyI loved the luxurious lobby and our room with a beautiful pool view. The beach at night is stunning, especially with the fire decorations. The location is very convenient, being close to the airport, and the food is also good.
However, there were some issues. We called twice for extra towels and to replace a dirty vanity kit in our room, but no one came. Some staff also seemed to take advantage of travelers. For example, we had to wait a long time to get a refund for a drink we bought at the pool bar and could only receive it after repeatedly asking. Additionally, we tried to book an early morning taxi to the airport, but the staff claimed it wasn’t possible because taxis weren’t available at that time. Later, we saw a taxi at the hotel front dropping off a passenger. The staff then quickly came out to say she can book one now.
Overall, while the property and amenities are lovely, service issues affected our experience.
MM327818****The InterContinental Golf Resort is quite a distance from the city center and the airport. However, if you're not planning to visit the outer islands in Fiji, the InterContinental is probably the best choice. The sea views are much better compared to city hotels, making it a great place for a relaxing vacation.
The breakfast was the highlight of our stay – incredibly varied, and they were always quick to replenish everything, so there were always fresh options available.
The environment was also beautiful and comfortable. The front desk and shuttle bus service provided the best experience.
Lunch and dinner felt a bit less impressive compared to breakfast. On our last night, we got caught in a heavy downpour. The restaurant initially started to leak, and then we had to move to the middle section. We didn't even finish our meal and got wet. The drainage system seemed inadequate; the floor was quickly covered in water, and we had to brave the rain to get back to our room. We asked the restaurant to call a shuttle bus, but they said they were too busy and couldn't help, which resulted in us getting completely soaked. Our shoes were still wet the next day. I hope this can be improved. Overall, it was a good experience.
MmoeuIt takes about 2 hours to walk from the airport, so it's better to take a taxi. There is no shampoo, so you need to bring your own. There is an Indian restaurant nearby, so you won't have any trouble finding food. It seems that the security situation is not very good at night, so you will need a taxi to go out.
GGuest UserThis is the pick of the airport hotels near Nadi. We have stayed in 3 different hotels on the beachside airport hotel strip. While it is not the most spectacular beach in Fiji it is certainly pleasant to be on the seaside shore and able to walk on the beach. The hotel staff were really friendly and helpful and gave us an early check in. The buffet breakfast was very good. The facilities were up to standard and clean and comfortable.
Ideal for a trans pacific layover to break the long haul flight to the USA or to have a few days chill out.