Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
Dobra lokalizacja, bardzo czysto, miła obsługa. Przyzwoite śniadanie. Blisko lotniska.
Basen to raczej basen do zanurzania się, a nie pływania. Jest bardzo mały.
Plaża nie nadaje się do pływania. Okropne, ile plastiku i śmieci jest na plaży. Zbieraliśmy tony śmieci podczas każdego spaceru. Wokół jest mnóstwo koszy na śmieci – przybitych do palm, więc to czyste lenistwo. To oczywiście nie wina hotelu, ale okolica byłaby o wiele bardziej atrakcyjna, gdyby ludzie starali się wyrzucać śmieci.
Zatrzymaliśmy się tam na noc, aby następnego dnia rano zdążyć na lot. Hotel znajduje się około 10 minut jazdy od lotniska. Chociaż hotel zapewnia bezpłatny autobus wahadłowy, po przyjeździe należy zadzwonić do hotelu, aby poprosić o transfer. Obok znajduje się mały obszar handlowy, dzięki czemu można łatwo kupić przekąski, napoje lub zjeść posiłek poza hotelem.
Very friendly people, very welcoming and peaceful.
Food are so delicious.
I would recommend it to anyone who wants to be free from stress to visit Duadua resort.
Doskonały pobyt ☀️
Uwielbialiśmy nasz pobyt. Powitanie było prawdziwie królewskie. Personel był niesamowicie uprzejmy, a nasz pokój był nieskazitelnie czysty. Śniadania były pyszne i urozmaicone. Doceniliśmy również usługi turystyczne i hotelowe spa.
Mała wskazówka: sprawdźcie jeszcze raz swoją rezerwację w spa! Miałam problem z moją (nie była zarejestrowana na masaż), co było rozczarowujące. Na szczęście zaoferowali dodatkowe vouchery.
Mimo to gorąco polecamy ten hotel.
Nice little place near the beach. It was picture perfect. Room was big and spacious with old style charm. Staff were friendly and the manager was helpful.
Walking distance to a few good eateries. Dinner at this place was also good.
Niedawno zostałem w Gecko Resort i miał bardzo relaksujące i przyjemne doświadczenie. ośrodek ma spokojną atmosferę, która jest idealna do rozwijania. Pokoje są przestronne i dobrze utrzymujące, z wygodnym łóżkiem, który jest wykonany na odpoczynek nocą. Szczególnie doceniłem małe dotyki jak darmowe DVD dostępne do pożyczenia – miły bonus na spokojne wieczory w.
Lokalizacja jest również świetna – zaledwie krótki odległość od pięknych Sigatoka Sand Dunes i Pacyfiku, więc nie ma braku rzeczy do zobaczenia i zrobić w pobliżu.
Jednym z ujemnych stron jest jednak Wi-Fi. Dostęp wymaga kuponu, a jeśli strumieniujesz wideo (jak na YouTube), dane trwają tylko około dwóch godzin. To było nieco niewygodne, zwłaszcza w wieku, w którym oczekiwano, że łączność będzie bez szwu.
Ogólnie rzecz biorąc, Gecko Resort jest świetną opcją dla spokojnego ucieczki z kilkoma ładnymi dodatkami. Tylko bądź przygotowany do zarządzania korzystaniem z Internetu lub rozważyć rozłączanie i cieszyć się spokojnym otoczeniem.
One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.
Second time for us to stay here this hotel!
This time we were able to stay at the pool view, we appreciate the kind help from reception assistance manger Aman as well as Keleshi’s help!
We recommend Intercontinental if it’s first time to visit Fiji because of below reason!
-friendly stuffs who are willing to help us always with beautiful smiles! May stuffs try to remember us and feet us personally which makes it it stay even more pleasant and we can see that they do it from their heart!
-spacious dining with great choice of food for lunch/dinner with love music everyday and some activities at the bar lounge
-Intercontinental has got public beach just in front and we can enjoy beach as well as Infinity pool for adults. What I love about this hotel is that we don’t need to go other places to enjoy beach as we can get to see colouful fishes with our own snorkels!
-spacious room and bathtub on a big balcony is something great and you can relax at the balcony even it’s raining day!
Thank you for the another beautiful stay and we will definitely come back!!
Old facilities. But the restaurant pool part is OK.
Location is OK. Staff is very friendly.
The restaurant price is OK, there is no expensive outrageous.
Dobry
Oceny: 32
7,9/10
Cena od
2 957 TWD
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące Spa w mieście Viti Levu Group
Zobacz opinie gości na temat hoteli w: Viti Levu Group
Zobacz wszystkie
8,2/10
Very Good
EEmanuel ChowWe stayed with Hilton Fiji for our Christmas celebration . We were welcomed with good room service, Christmas cookies, surrounded by nice restaurants and water sport. Awesome live music is played at the restaurant during the weekend night when we were there.
Llp_948Overall, the hotel is beautiful and offers a very pleasant setting. The facilities are well maintained, and the atmosphere is relaxing. A special mention to the staff, who are always present, smiling, and genuinely willing to help at any time, their service is definitely a strong point of this hotel.
However, there was a significant issue regarding the room booking. I had reserved a room with an ocean view, and the photos clearly showed this. Upon arrival, I was assigned a room set far back, with no real ocean view. After speaking with reception, I was told that the photos were inaccurate and that the issue came from Trip. Regardless of whether this is the responsibility of the platform or the hotel, this situation is simply not professional and creates unnecessary disappointment.
For those specifically looking for a nice ocean view, this may not be the right place. The water itself is not particularly appealing, as it appears green and not very clear.
Access to the hotel is quite unique, as you need to take a small boat (about one minute) to cross from one side to the other, which can be a nice experience but may not suit everyone.
Lastly, if your room is located far from the reception area, you will need to rely on golf car to get around the property. Unfortunately, these are not always readily available, which can be inconvenient.
In summary, the hotel has great potential thanks to its setting and excellent staff, but some aspects, especially booking accuracy and logistics could be significantly improved.
GGuest UserThe rooms are tastefully decorated and well-equipped, and the views are absolutely perfect. The restaurant quality is also good, and watching the sunset at the fish bar was a fantastic experience. The staff are all incredibly well-trained, enthusiastic, and professional—it's not just a few individuals, but every single employee is welcoming and ready to assist with anything you need. Marriott's hotel training really shines through here. If I had to nitpick, the hotel sofas are a bit dated and starting to yellow slightly, and while the bed sheets are clean, they also show a bit of age with a slight yellowish tint. On a positive note, the bed and pillows were incredibly comfortable; I rarely sleep this well in a hotel. This is definitely a highly recommended top-tier hotel in Fiji.
GGuest UserWished we’d stayed longer! We used as a quick 1 night stay before departing for an island stay ferry. However after staying here, we’d recommend staying here and doing day trips to islands. Great location only 10 mins coach journey to the ferry port.
One of the best breakfast selections we’ve had anywhere in the world - variety & freshness. Fantastic spacious & clean room, loved that specially filtered meant tap water was available, and the free reusable drinks bottle was a nice touch.
Didn’t get to use the pool in such a short time, but it looked lovely. Would highly recommend!
JJeshminI recently visited Smugglers Hotel and had a mixed experience that I believe management should take seriously for the safety and comfort of their guests.
One of my main concerns is the lack of clear separation between smoking and non-smoking areas. While I was seated in the dining area having lunch, cigarette smoke drifted into the space, which triggered an asthma attack. This was a distressing and avoidable situation. I strongly recommend that the hotel either designates a smoking area at least 10 meters away from dining and common areas or ensures that smoking sections are completely separate and well-ventilated to prevent exposure to non-smoking guests.
Additionally, it would be beneficial for staff to have basic first aid training, including CPR. In situations like mine, having trained personnel on-site could make a significant difference in responding quickly and effectively to health emergencies.
I hope management takes these suggestions seriously and implements improvements to create a safer and more comfortable environment for all guests.
GGuest UserThis is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years.
Negatives
- had aircon issues and slept without aircon, they moved us rooms to fix this
- had a leak above our shower in both tooms
- fridge was broken in both rooms
- lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained.
- lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either
- aircon in rooms is very loud
- internet access drops out constantly
- we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads
- food menus in the room are dirty and falling apart
Positives
- most of the staff is really friendly
- adults only pool is calm and quiet
- good assortment of activities and things to do in the hotel
- staff is mostly helpful when you need things
We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.
DDeLCaiEnjoyable stay with standout staff… just a few areas to improve
Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome.
A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room.
That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages!
Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
MM327818****The InterContinental Golf Resort is quite a distance from the city center and the airport. However, if you're not planning to visit the outer islands in Fiji, the InterContinental is probably the best choice. The sea views are much better compared to city hotels, making it a great place for a relaxing vacation.
The breakfast was the highlight of our stay – incredibly varied, and they were always quick to replenish everything, so there were always fresh options available.
The environment was also beautiful and comfortable. The front desk and shuttle bus service provided the best experience.
Lunch and dinner felt a bit less impressive compared to breakfast. On our last night, we got caught in a heavy downpour. The restaurant initially started to leak, and then we had to move to the middle section. We didn't even finish our meal and got wet. The drainage system seemed inadequate; the floor was quickly covered in water, and we had to brave the rain to get back to our room. We asked the restaurant to call a shuttle bus, but they said they were too busy and couldn't help, which resulted in us getting completely soaked. Our shoes were still wet the next day. I hope this can be improved. Overall, it was a good experience.
MmoeuIt takes about 2 hours to walk from the airport, so it's better to take a taxi. There is no shampoo, so you need to bring your own. There is an Indian restaurant nearby, so you won't have any trouble finding food. It seems that the security situation is not very good at night, so you will need a taxi to go out.
GGuest UserSuch a great customer service. I booked a room with a king bed and by mistake i was given a room with 2 single beds. The team quickly responded and upgraded me to a ocean view room with a king bed for free. Their breakfast was awsome. I loved every second of my stay. And hats off to the fijian guy at the entrance. I forgot his name. He was so helpfull carrying everyones bags and showing them their rooms and he always had a smile on his face. Definetly will stay again.
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